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Posted on Apr 23, 2008
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E000007-0000 Hi, my situation is that I get an error message E000007-0000. Usually the paper gets jammed when that happens. What is the reason for the error message, and how might I prevent the copier, ImageRunner 2200, from jamming.

  • 2 more comments 
  • ashok gadi
    ashok gadi Jun 18, 2008

    we two white line at the time of photocopeing . but at the time print its work propoarlly

  • visham Oct 20, 2008

    hi , i have the same error code E000007-0000 appearing on startup.

    i have replaced the fixing film but the error still comes up.....

  • kitt60 Dec 15, 2008

    i have the same problem any body got any quick fixes

  • mugagga mesach
    mugagga mesach Sep 26, 2017

    kindly help me how to fix it

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  • Canon Expert 287 Answers
  • Posted on Apr 27, 2008
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Hello Evank,
I will gladly help you understand what's going on, but I am afraid nothing short of service call will actually resolve your problem. First off, the error code you are getting will cause the copier to just suddenly STOP...... which indeed will cause you to wind up with a paper stoppage but not a true paper jam. I apologize for what is like a distinction without a difference,but i just wanted to give the benefit of as much information as possible.The error code you are getting refers a subsystem of the copier called the fuser, which is a high temperature high pressure area that is common to all copiers. Because of the potential danger of high temp and pressure, all copier manufacturers design their products to be VERY sensitive to monitoring all aspects of the fuser as they do not wish to burn your building down. (bad 4 marketing) The E000007 error code refers to the fusing system. The code basically means that the on board computer of the copier did not get the signal it requires telling it that the fuser was working properly. That in fact it was not turning at the same time /speed as the copier. There is a sensor on this "fusing unit" that detects this speed. Either the sensor is bad, the fusing unit is indeed not turning at the correct speed and therefore is defective, or the dc controller ( a circuit board on the machine that processes most inputs) is defective. Most likely its the fuser/fusing unit which indeed is a "unit" and if it needs to be replaced will include the sensor previously described. The fuser (Canon also refers to it as a fixing unit) is good for @150000 copies more or less according to Canon and that is one of those things that I would call "according to the manufacturer" promises.In short, after this long winded description, unless you are a well trained copier tech, you will need one. But at least I have given you enuff info that you won't get screwed by the "copier dude" . :-) Of course I "IS" one. LOL . Good luck and I hope this helps you at least a little. ...........SPINAL........

  • Anonymous Nov 23, 2011

    that helps a lot, call the tech now!!!
    ..tnx Jeff

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  • Posted on Sep 09, 2009
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Canon ir 3300 eroor e000007-0000

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Restart the machine if phoblem persists rep **E000007-0000

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  • Posted on Nov 12, 2009
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Hello sir,
my situation is that i get an error message E000007-0000.f. film has been damage at 10000 copies what is this reason please solve this problem.
Thanking You

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  • Posted on Aug 21, 2009
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Hi Dude i am JagsDaWun

yes i'm also got a same Error-E000007-0000 Problem but this time we can't use Xerox, fax & email&print out but scanning is possible...
bcoz i am using this machine for scanning purpose only..

u just try this machine model is Canon IR3300

First Open The Scanner FRONT DOOR (Cannon Logo)
Then SWITCH ON the SCANNER & wait for few seconds
After Loading (COPY / FAX / MAILBOX / SYSTEM)
Select SYSTEM and Close the Door
AT THE SAME TIME MAKE ONLINE
Within 3 To 4 Seconds U Got A Same Error
But Scanner Working Perfectly
Now Start Your Scanning Work As It Is

It's My Style
JAGS Dawun

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  • Posted on Feb 03, 2009
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1) Drum unitIs the drum unit installed in host machine?
NO : Install the drum unit.
2) Connection
Is the connection of the connector (J908) on the BD detection
PCB, connector (J907) of the laser unit, and connector (J102) on
the DC controller PCB normal?
NO : Correct the connection.
3) Laser/scanner unit, DC controller PCB
Try replacing the laser/scanner unit. Is the fault corrected?
YES : End.
NO : Replace the DC controller PCB.

Good Luck

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  • Posted on Dec 30, 2012
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Restart the machine if problem presiste or call to service **E000007-0000

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