Brother DCP 115C All-In-One InkJet Printer Logo
Posted on Jul 27, 2010
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Unable to clean

My one is the brother printer 115c model. After i changing the ink,
it started cleaning, but it stops in between and showing as ' unable to clean, check the troubleshooting chapter in user guide'. In my system trouble shooter not opening.. pls tell me wat to do next?

1 Answer

Igor Studennikoff

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  • Expert 145 Answers
  • Posted on Jul 27, 2010
Igor Studennikoff
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1) Press the Menu and Mono Start keys. Next press the key four times to make the machine enter the maintenance mode. 2) Press the key several times to display 8 on the LCD and then press the Set key. Again press the key several times to display 0 and then press the Set key 3) Press the Mono Start key several times until the purge count appears on the LCD. 4) Reset the purge count to zero by using the and Set keys as follows: Press the key several times to display 2 on the LCD and then press the Set key. In the same way, enter 7, 8 and 3. 5) Exit from the maintenance mode by using the and Set keys as follows: Press the key several times to display 9 on the LCD and then press the Set key. Again press the key several times to display 9 and press the Set key.

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Related Questions:

3helpful
1answer

Printer keeps saying can t clean ink

Procedure how to reset the error 46 error (unable to clean). This can be done on every Brother inkjet machine with a numeric keypad.

- Machine off
- Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press the "stop" button.
- press “99” to exit the maintenance mode.

Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don’t replace this ink box!
4helpful
1answer

Unable to clean

unable to clean mean the waste ink counter need to be reset.. and the porous pad need to be replaced.. to reset ... press the Menu & Mono start keys then next press the up arrow key 4 times to make the machine enter the maintenance mode. Once in, enter 8 & 0 by using the up arrow key & SET keys. then press the mono start key several times untill the purge count appears on the LCD.
Then enter 2 7 8 & 3 by using the up arrow key & set keys to reset the purge count to zero. Last press the stop/exit key to return to the initial stage of the maintanance mode.
To exit enter 9 twice by using the up arrow & set key's to exit from maintenance mode.
0helpful
2answers

Will not clean servies

Brother MFC-5440CN Unable to Clean error and may work for some others.


Hi you can try
This works with most Brother printers

Procedure how to reset the error 46 error (unable to clean). This can be done on every Brother inkjet machine with a numeric keypad.

- Machine off
- Switch on the machine while holding down the “menu” button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press “99” to exit the maintenance mode

Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don’t replace this ink box


Also can try.

Reset code.
Press menu then*2864 within 2 seconds (maint should be on the display and all the lights should be flashing, if not try again) press 80
then keep pressing black/mono start button until screen displays ‘purge count’
press 2783 to reset purge count
press stop/exit key
press 99
machine should return to normal



0helpful
1answer
0helpful
1answer

Unable to clean message

printer brother dcp 115c .unable to clean. what must i do
0helpful
1answer

DCP-115C

yeppers..

get those here www.brother.com


2helpful
1answer

Brother DCP-115C unable to clean

you need a new waist ink absorber box from a service partner which can be found at brother homepage of you country.
After replacing the box you have to do a reset.

search error 46 or unable to clean here in the forum. it has been written many times.
0helpful
1answer

My printer have problem

you need a new waist ink absorber box.
Search this forum for error 46 or unable to clean. the procedure is explained many times (identical for all brother inkjets)
170helpful
8answers

Unable to clean error on Brother DCP115C

Pls refer below to clear the "Unable to Clean" error:

1. Enter MAINTENANCE MODE: Press MENU, MONO START 4x on ARROW UP within 2-3 sec
2. Using the ARROW UP botton, press botton and wait for the ff #:
a. 8 then press SET
b. 0 then press SET
3. Using the MONO START, just press until the word "PURGE XXXXX" comes out
4. Using the ARROW UP botton, press botton and wait for the ff #:
a. 2 then press SET
b. 7 then press SET
c. 8 then press SET
d. 3 then press SET
e. Press Stop/Exit
(This is to reset the purge counter)
5. Using the ARROW UP botton, press botton and wait for the ff # to appear:
a. 0 then press SET
b. 1 then press SET (to reset unit)
c. 9 then press SET
d. 9 then press SET (to exit maintenance mode)

If after this procedure you still encounter problem, see your service center
Hope this will solve your problem "unable to clean".

epc.
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