I use microsoft outlook for my email. when i want to stop emails from coming in, i go to the junk folder and hit the "Add sender to the blocked mail list." it never works and i just continue getting the same junk mail. what am i doing wrong? thanks

hi alison.
Why are my emails going to junk? Adding a Sender to the Safe Sender List. Mail that is screened by Outlook is diverted to a Junk E-mail folder. Mail that is filtered and identified as SPAM by SPAM SOAP is identified by a message sent to your mailbox from SPAM SOAP. ... Right click on the message and scroll to Add Sender to Safe Senders List.

How to Prevent Emails from Going to the Junk Email Folder.

why when send mail it goes into junk mail Google Search

What email client are you using? Most online e-mail (Yahoo mail, Gmail, etc.) have a spam filter that you can declare and any future sends from that source will be sent to the garbage. In Outlook, go to Actions\Junk Email\Block\Add Sender To Blocked Sender List.
Now all email from that sender will be blocked. Outlook Express should work in the same way, but I am not sure since I do not use it. As far as removing your email address from the sender, you will have to figure it out, I can't help you with that.

Hi,
Check your Junk folder
1. Sign in to Outlook.com account.
2. Click on Junk on the left pane.
3. Check to see if the missing mail is in this folder.
4. If you see any messages that should have been delivered to the Inbox, click the Not Junk.
Check your Blocked sender list
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Blocked senders.
5. In the Blocked senders list, select the name or domain (the part of an e-mail address that follows the @ sign, such as outlook.com) that you want to receive emails from.
6. Click << Remove from list.
Add the email address to your Safe senders list
1. From your Inbox, click the cog icon .
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Safe Senders.
5. In the text box, type in the email address or domain you'd like to always receive emails from.
6. Click Add to list >>.
Check your Email Rules
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Click Rules for sorting new messages under "Customizing Outlook".
2. Perform one of the actions as per your requirement:
Click Edit next to the rule that you want to edit.
Or
Choose the rule that you want to delete and click Delete.
Note: Not all international characters are supported as filters.
Check your Junk Mail Settings
1. From your Inbox, click the cog icon.
2. Select More Mail Options.
3. Under "Preventing junk email", click Filters and reporting.
3. Under "Choose a junk e-mail filter", choose the level of protection that you want, and then click Save. If the Exclusive level was set, all emails will go directly to your Junk folder except for messages from your contacts and email addresses that are in your safe senders, Outlook service announcements, and alerts that you signed for.
4. Click Save.
To go back to your inbox, click Outlook on the top left portion of the screen.
Check your Reply-to address
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Writing email", click Reply-to address.
2. Select the radion button beside Current e-mail address.
3. Click Save.

Thanks.
Hotmail Support

Hi,
I think no any issue create because all function is same and i also used hotmail to outlook email used and also new version available. Or no change ID or password, just change look or services, but function is same. If you have problem link not open email not sent mail, account related issue, setting issue, or browsing issue just go to outlook help and search you own problem, there step by step problem solved or contact hotmail technician.

Check your Junk folder
1. Sign in to Outlook.com account.
2. Click on Junk on the left pane.
3. Check to see if the missing mail is in this folder.
4. If you see any messages that should have been delivered to the Inbox, click the Not Junk.
Check your Blocked sender list
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Blocked senders.
5. In the Blocked senders list, select the name or domain (the part of an e-mail address that follows the @ sign, such as outlook.com) that you want to receive emails from.
6. Click << Remove from list.
Add the email address to your Safe senders list
1. From your Inbox, click the cog icon .
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Safe Senders.
5. In the text box, type in the email address or domain you'd like to always receive emails from.
6. Click Add to list >>.
Check your Email Rules
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Click Rules for sorting new messages under "Customizing Outlook".
2. Perform one of the actions as per your requirement:
Click Edit next to the rule that you want to edit.
Or
Choose the rule that you want to delete and click Delete.
Note: Not all international characters are supported as filters.
Check your Junk Mail Settings
1. From your Inbox, click the cog icon.
2. Select More Mail Options.
3. Under "Preventing junk email", click Filters and reporting.
3. Under "Choose a junk e-mail filter", choose the level of protection that you want, and then click Save. If the Exclusive level was set, all emails will go directly to your Junk folder except for messages from your contacts and email addresses that are in your safe senders, Outlook service announcements, and alerts that you signed for.
4. Click Save.
To go back to your inbox, click Outlook on the top left portion of the screen.
Check your Reply-to address
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Writing email", click Reply-to address.
2. Select the radion button beside Current e-mail address.
3. Click Save.

Thanks
Hotmail Support

Hi,
You are not clear what is eject problems. Just i gas and share, i hope solved your problems.

Check your Junk folder
1. Sign in to Outlook.com account.
2. Click on Junk on the left pane.
3. Check to see if the missing mail is in this folder.
4. If you see any messages that should have been delivered to the Inbox, click the Not Junk.
Check your Blocked sender list
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Blocked senders.
5. In the Blocked senders list, select the name or domain (the part of an e-mail address that follows the @ sign, such as outlook.com) that you want to receive emails from.
6. Click << Remove from list.
Add the email address to your Safe senders list
1. From your Inbox, click the cog icon .
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Safe Senders.
5. In the text box, type in the email address or domain you'd like to always receive emails from.
6. Click Add to list >>.
Check your Email Rules
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Click Rules for sorting new messages under "Customizing Outlook".
2. Perform one of the actions as per your requirement:
Click Edit next to the rule that you want to edit.
Or
Choose the rule that you want to delete and click Delete.
Note: Not all international characters are supported as filters.
Check your Junk Mail Settings
1. From your Inbox, click the cog icon.
2. Select More Mail Options.
3. Under "Preventing junk email", click Filters and reporting.
3. Under "Choose a junk e-mail filter", choose the level of protection that you want, and then click Save. If the Exclusive level was set, all emails will go directly to your Junk folder except for messages from your contacts and email addresses that are in your safe senders, Outlook service announcements, and alerts that you signed for.
4. Click Save.
To go back to your inbox, click Outlook on the top left portion of the screen.
Check your Reply-to address
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Writing email", click Reply-to address.
2. Select the radion button beside Current e-mail address.
3. Click Save.

Thanks.
Hotmail Support

Please try to check if your Junk E-mail Options was set to "High" or "Safe Lists Only". You may set this to "Low". Also, at Safe Senders Tab, check the "Also trust email from my Contacts" checkbox.

You did not specify which email program you are using. If you are using Microsoft Outlook then do the following:

Start Outlook, goto Actions/Junk-Email/Junk-Email Options.../
The Junk-Email Options page will open, goto the tab 'Block Senders'

On this tab you will see which email senders are blocked by your email.

1.login to web mail in earthlink
2. check the blocked address list / Spam list
3. remove those email ids if it is tere

4.login to outlook
5. go to accounts or email accounts
6.go to advanced option
7.check the leave a copy of messge on the server
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