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Posted on Jul 26, 2010

I am getting an error code Oxc18a0301 It says the ink system has failed, unable to copy, recieve faxes or print

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  • Posted on Jul 26, 2010
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Joined: Jul 19, 2010
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Hi,

At this piont of time, I am afraid to inform you that this could be because of a hardware failure., but we can try out some troubleshooting steps to resolve this.

Please perform the steps given in the weblink below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=439488

If the issue persists even after performing the steps, it means there is a hardware failure in the machine.

Get it serviced, if it is in warranty, contact Service Center.

I hope the best.

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Ink system failed???unable to print,copy,recieve faxes

Hello

Have a look at the link below, it should assist you in solving your problem.


http://h30434.www3.hp.com/t5/Other-printing-questions/Ink-system-failed-Error-Oxc18a0101-on-photosmart-D7160/m-p/14911
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Try this Issue When trying to copy, print, or receive a fax, the following error message appears on the product control panel display. Ink System Failure. Ink system has failed. Unable to copy, receive faxes, or print. Refer to printer documentation. Error: 0xc19aYYYY NOTE: The Y in the error message represents any digit, 0 - 9, or any character, A - F. Solution To resolve the issue, use the following steps. Step one: Remove the cartridges Make sure that the product is turned on and then disconnect the USB cable from the back of the product. Open the product cover and remove the cartridges. Close the cover and wait for a message to insert the cartridges to appear on the control panel display. Disconnect the power cord from the back of the product. Disconnect the power cord from the wall outlet and wait for one minute. Step two: Reinstall the cartridges Reconnect the power cord to the wall, reconnect the other end of the power cord to the product, and then turn on the product if it is not already on. Open the product cover and reinstall the cartridges. Close the cover and print a calibration page, if prompted. Print a self test report to make sure that the product can print. Reconnect the USB cable between the product and the computer. Try to print a document from an application on the computer.
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I have a Ink System Failure.

IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

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4answers

Ink system has failed

IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

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