Our Kemore Elite French Door Fridge is not working. The Freezer is freezing but the fridge is not cooling at all.

Hello Dan, Is Your Fan in your freezer compartment on ? sometimes the evaporator coils will freeze up not letting the air cool the refrigerator

looks as evaporator fan is working. have you ever clean condensor under the fridge. possibility it is pluged with dust and not allowing compressor to cool down.
Also check the fan at the back of the fridge beside the compressor. see if it is working

Hi,

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heatman101

The refrigerator half of a refrigerator/freezer does not produce any cold! The refrigerator is cooled by transferring air from the freezer to the fridge. The fridge temperature setting controls a flapper between the freezer and the fridge. There should be a fan which blows air from the freezer into the fridge (through the damper).
If the ice forming in the freezer is concealing the cooling coil and air can not move through the coils, then the overall result will be a warm freezer (even though there may be ice in one location) and a warmer yet fridge. This can be tested by unplugging the fridge and allowing a complete thaw. If the ice is the cause of the problem, then it should work for a short while until it freezes up improperly again
:o).

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

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Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

you have to give me model# so i can help you

Call Samsung. I had the same problem when Best Buy delivered mine. The delivery people left the fridge in demo mode. The people at Samsung will talk you through it, it is very simple. The fridge should work fine then.

Have you had the evap fan replaced, if not that sounds like your issue.