Panasonic Workio DP-2500E Copier Logo
Posted on Jul 22, 2010
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Panasonic DP 2500 photocopy machine from you a few months ago. I cleared a few paper jams and have not had a problem until now. The message on the machine says to ?close the ADF cover?. I do not know what cover that is and I have tried every cover and opening and can not get this message to stop. (U20)

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  • Posted on Jul 23, 2010
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The top cover that opens to the left normally has a small piece of plastic that slots into a sensor toward the back of the adf. this small piece has broken off so the machine thinks the adf is open. an engineer would need to replace the door for you.

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Panasonic DP-MB250. How to remove Call Service 5 on it please?

The "Call Service 5" error on a Panasonic DP-MB250 generally indicates a problem with the fuser unit. Here are some steps you can try to resolve the issue:
  1. Turn off the machine and unplug it from the power source.
  2. Wait a few minutes to let the machine cool down.
  3. Open the front cover and remove the toner cartridge and drum unit.
  4. Locate the green lever on the fuser unit and gently push it towards the back of the machine to release the fuser unit.
  5. Carefully remove the fuser unit from the machine.
  6. Check for any paper jams or debris inside the fuser unit or around the rollers. If there is any obstruction, remove it carefully.
  7. Reinstall the fuser unit, drum unit and toner cartridge.
  8. Close the front cover and plug the machine back in.
  9. Turn on the machine and check if the error message has cleared.
If the error message persists, you may need to replace the fuser unit. Contact a certified technician for assistance.
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How to setting E02-02 code panasonic photocopier machine

Hi.

Panasonic Workio DP-1820P error code E02-01 These instructions describe error code E02-01 solution for a Panasonic Workio DP-1520p, DP-1820P copier machine. This should solve your problem; this introduction will help you to troubleshoot some common error messages related to Panasonic Workio DP-1520p, DP-1820P Error Code E2-01, E2-02, E2-03, and E2-04 that you may receive.

Meaning of E02-01 the Error Code:


E02-01 means the Tray 1 cassette lifting motor unit fault. These machines use a lift motor encased in a plastic drive gear casing. Usually something inside the casing breaks, this usually happens in trays that have Ledger or Legal paper installed. The weight of the paper can cause these gear packs to break. Also if the customer loads letter paper in a tray set up for larger paper sizes.

How to fix the error:


Maybe a problem with tray 1 lift motor either you have a bad motor, Pull the paper tray out and see if the paper is lodged behind the tray, Also make sure the white coupling on the rear wall is in one piece. Check that the flag on the back of the tray is still present. Mostly it is broken and sometimes can be repaired, and otherwise, you have to change it, and to open the back cover and reach that (Part no is (DZTY000357 Paper Lift Motor Assembly, lift up drive).

Some of the possible causes:


  • Remove the tray and check for paper behind the tray.
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  • Check cassette Lift Motor connector.
  • Replace the Tray 1 lift motor.
  • Check the Mainboard.
Good luck.
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At startup, the touch screen is displaying a paper jam in the top ADF. The machine will not function, presumably until the 'jam' has been cleared. However there IS NO jam. Can anyone help?

I ran into the same problem with a client who had a Panasonic. Due to Panasonics withdrawl from the market, they junked the machine. I could find no valid cause for the error and did not have another ADF to put on it. If you can get into a diagnostics mode you may be able to test and find which sensor has failed.
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Load paper error message when using legal paper. Paper tray is full and still get message. Loaded feeder tray and got clear paper jam. Yet letter size paper worked in the paper tray.

you have to program the paper size anytime you change the size of paper you use in a lot of panasonic machines. This is done through the
function" feature... go intofunction... general settings...scroll down to key operator mode...the code will be "00000000" (8- 0's) and it will be in one of the first screens up
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Look for a small piece of paper remaining in the machine.
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