We have the Altigen phone system and I need to find out how to access the call detail from AltiServ Administrator. I can get into AltiServ but I cannot figure out how to access the call detail. I need to know what extensions called certain phone numbers. Any help is appreciated.

What release is the system?

IP address conflict occurs when two or more computers on the same LAN network end up with the same IP address. When this occurs, both computers end up not being able to connect to network.There are a few ways in which this problem can be fixed.If it is Static IP request your ISP for a change of IP.If it is a Dynamic IP you can try resetting your modem by switching ON and OFF the modem or open the command prompt and type "ipconfig /release," which dumps the automatic address it had, and then "ipconfig /renew," which gets a new address.To check for the change in IP you can visit http://www.ip-details.com which gives your public IP when you visit the site. IP-Details.com

The upgrade was made for the max2000V3 and your version is too old. Get a whole new system if you need to upgradte.

Please contact me for a fix. I'll need your phone number.

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Depending on the type of voicemail you have It can be accomplished by calling in to the office and when the main greeting starts playing press **, the administrator mailbox number, the password and the pound key (the administrator password must be changed from 0000). Once in the mailbox press either 9 or 99 at this point you can re record the main greeting.

I had also placed the question on Ovislink.com where I found the headset in the first place. They advised the headset is compatible with the Altigen 390 phone.

To access the System Administrator Mailbox:
1. Dial into voice mail: From any phone on system dial 150
2. When the system answers, dial [*] + [#] followed by the System Administrator Mailbox number: (# 0 0 )
The system will announce: “Mailbox 15-00”, which is the System Administrator Mailbox number.
3. When requested, enter the System Administrator password. Default = [9]+[#]+[56].

How to program greetings
1. Access the System Administrator Mailbox as described above. The System Administrator Mailbox Menu plays.
2. Press [1] to access system greetings. The system will prompt you for the greeting number
3. Enter the desired greeting number.
For example:
1 = Default Day greeting
2 = Default Night greeting
3 = Default Temporary greeting
4. You will be prompted with the following three choices:
Press [1] to Review.
Press [2] to Record. You will be prompted to record the greeting
When you finish recording, press [#] to save the recording.
You can then
Press [1] to Review.
Press [*] + [*] + [*] to exit the system completely

We would first need to know what system you are using. Look for the system in a telephone closet or server room and their should be lettering on it, like ivs, ipk. Let us know what it is, than also there is a card in the system thats has lettering on it like vms, fms, vmp we would need to know what type of card as well to tell you how to access it. There could also be an external device, like pc, hooed to the phone system to run voicemail, but we need details. check out ldtsnj.com

check your altiware 5.0A version. You need to have at least and update 4 inorder for ip705 to work