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Posted on Apr 21, 2008

Won't cook Oven starts to cook then quits. Sometimes it doesn't start at all. Sometimes it starts the inside light flashes and then it quits. Key pad works fine. Turntable works. We tried it with the turntable off but got the same result. Thanks for any help. Keith

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  • Posted on Apr 21, 2008
Anonymous
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Check for any holes in the microwave, then also checkplugs/electrical. if ALL this doesn't work.. then you probably need a new microwave, or return the microwave to the shop, saying that it is a manufacturer fault.
Trust me, many microwaves have done this.

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Would like specifications to JVM1850SM2SS

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From your description you have a bad door switch, there are usually a few of them located inside the microwave under the keypad control board that will need a digital meter to trouble shoot.
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This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.

If yours is not shown at the parts site or manual site linked above, Please reply back with your brand and model number so we can help you.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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