Master Lock 5400d: Portable Select Access Key Storage Lock Logo
A
Anonymous Posted on Jun 25, 2010

Master Lock 5400D Key Storage Combination Lock box i reset it combination a couple of days ago and it worked fine until today. Now it won't open with the new combination. How can I get in to it without destroying the lock box?

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Joe P

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  • Contributor 4 Answers
  • Posted on Mar 08, 2013
Joe P
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Two solutions: (if the box is closed and it is attached to something)


1. Contact Masterlock.com and fill out the form, get it notarized and send it in for the combination to unlock it based on the S/N which is on the lock.(http://www.masterlock.com/faq/LostCombinations/). Good luck on this since Masterlock will end up finding something that will prevent them from giving you the combination. Its quite frustrating and NOT worth the trouble.

2. Go to home depot. Buy a 24in bolt cutter ($22) cut the stem of the lock. and replace with a new lock that you can buy from home depot for $ 29.00. If you have a key that is inside the lock box that you really need, You will now need to drill out the combinations piece by piece and the door will pop open or send the lock back to Masterlock. They will retrieve the key for you and send it back.

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Related Questions:

0helpful
1answer

How to reset combination

To set a new combination:
The initial combination is set at the
factory to 0-0-0-0
1. Open the compartment door
2. Push the reset lever left and down.
The lever remains in this position
3. Rotate dials to your desired combination
4. Push the reset lever, up and right, back
to the original position
5. Close the key storage compartment door
6. Scramble the combination dials to lock
the door and conceal your combination
7. Close the shutter door
0helpful
1answer

How do you set the combination?

Open the lock with the existing combination. Inside the flap, you'll see a small chrome lever. Push the lever to the left (as you're looking into the box) and **** it up into the offset slot. This puts the lock into the "learn" mode. Select your new combination and rotate each wheel until the numbers line up at the opening index. Flip the lever out of the "learn" position, and back into the "home" position.

Test your new combination several times, before closing the door.
0helpful
1answer

The combination our Master Lock Co Combination Lock Box Part # 5401D was changed by accident. How do we find the combination to open the box?

No joke... trial and error... its not going to be fun, but work out a system so you don't cover the same number twice.
1helpful
3answers

I forgot my locker combination to a lock and and i cant open it.

how do i get the box open . the box is 5400D portable key storage i'm a realtor
0helpful
2answers

My master lock 1547 lock combination was changed and i cant open it

If you have the change key, you can insert into the lock and make a new combination. Only the Change Key witll allow you to change combination.
Artgirl
17helpful
3answers

I WHANT TO RESET MY MASTER LOCK , WHAT STEPS I HAVE TO FOLLOW?


Instructions:
Opening the key storage
compartment door
1. Open shutter door to reveal the dials
and the release button
2. Rotate dials to the current combination
(if the lock is new, the combination is set
at the factory to 0-0-0-0)
3. Press down on the release button
to open the door
4. Pull the door fully open
5. Add or remove keys
6. Close compartment door
7. Scramble the combination dials to lock
the door and conceal your combination (A)
8. Close the shutter door (B)
To set a new combination:
The initial combination is set at the
factory to 0-0-0-0
1. Open the compartment door
(see instructions above)
2. Push the reset lever left and down.
The lever remains in this position
3. Rotate dials to your desired combination
4. Push the reset lever, up and right, back
to the original position
5. Close the key storage compartment door
6. Scramble the combination dials to lock
the door and conceal your combination (A)
7. Close the shutter door (B)
To hang shackle model
1. Open the compartment door
(see instructions above)
2. Push the shackle release lever to the left
to open shackle
3. Pull the shackle up and out of the lock
4. Place shackle around door knob or other object
5. Close shackle to lock
6. Close the compartment door
7. Scramble the combination dials to lock
the door and conceal your combination (A)
8. Close the shutter door (B)
Reminder:
(A) The release button will open the lock
until you scramble the dials
(B) Keep the shutter door closed to increase
weather resistance and to conceal the
dials from view
0helpful
1answer

Master lock 5400D lock box

Master lock offer a free replacement service for locks which develop a mechanical defect during normal use.
See their website here for further information -

http://www.masterlock.com/customerservice/

If the lock has been forced or tampered with to cause this problem, then a replacement is needed.

Hope this helps
18helpful
3answers

Lock won't open

Have 5400D Master Lock. Know combination, but it will not open. Can someone help me?
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