I recently bought a Diamond VC500 Capture device and installed it onto my 64bit Vista OS. However when I have the device plugged into a usb port and run the one touch program it shows no input signaljust a plain black screen. I have tried using multiple different drivers to get this to work and I have all the correct wires plugged into the device so that I can get some sort of signal but nothing. I've also checked the device manager to see if everything was installed correctly and everything is fine. It'd be really appreciated if someone could help me so that I could finally get this thing to hopefully work.
Thanks
Have u tried changing the settings format on EZ Grabber to NTCS_M? if not try it.
I have a similar problem. Sometimes it works fine, but it will often have sound but no picture in the box. Other times, there is no input signal showing when I click on the gear wheel to adjust settings. There is no rhyme or reason to the missing picture. Whe I play it back, I do have the picture - usually.
click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers
right click to reinstall drivers
if you can see your usb drive but its not working
ports(com&lpt)right click update driver if this fails to fix the problem
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts
hope this helps you
3,115 views
Usually answered in minutes!
×