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You may need to install drivers for the webcam. Go to http://us.acer.com/ac/en/US/content/drivers and go down the menus to your specific laptop, then download and install the drivers.
Look for a piece of software called "Acer Crystal Eye webcam" in your start menu program list, or in your program files folder. This is a simple photo and video capture program that comes with your laptop. It is very similar to Apple's "Photo Booth" program if your familiar with that.
To start recording a video click on the camcorder icon, to stop click on it again. To take a picture click on the camera icon. All of your saved photos and videos will be displayed in a scrolling menu along the bottom of the program window. To delete a file click on it to highlight and then click the trash can icon. To open a file in a video player or photo view double click it. If you don't have this software I've included a link to download it from cnet.com below.
ok this problem is caused by the wrong drive installed for the Crystal Eye Web cam.
even thoguh the camera shows that it is installed, the application looks for a specific one for the model you have. Unfortunatly Acer used 3 models of the camera without telling you which you have and calls all of them "crystal eye web cam"
go to acer.com select their support section and download all driver and applications available for the camera. you will need to try then 1 at a time til you get the one that works for your system
ACER Aspire 5737Z – Acer Crystal Eye WebCam camera no found I had the symptom where ‘no camera found’ and the device not showing in device manager (unless you expose hidden devices, but was visable via non present hardware (exposed via system variable devmgr_show_nonpresent_devices=1) Solution – Disable and Enable USB Controllers 1.From Device Manager 2. Right click and uninstall the Standard Enhanced the Universal Serial Bus controllers -> Standard Enhanced PCI to USB Host Controller – do this for both via right click - uninstall. 3.Right Click <YourSystemName> from the top of Device Manager, Click Scan for Hardware Changes. 4. Your Acer Crystal Webcam should now back under Imaging Devices, and working again! 5.Strange but seems to fix it, good luck! I also pressed the top of the laptop screen to the left and right of the camera at around the same time. Not sure if something clicked back into place, either way above is a simple thing to try... Hope this helps.
If the blue light does not come on by the camera, then just the program is running and not the camera, it takes one program and one driver to run the Crystal Eye.
Here is the link to both files, make sure you have them both installed. Click on the link > click on Notebooks > click on Aspire > click on 5610 > download noth camera downloads > one is a driver, the other is the software.
If it isnt listed under hardware then something may have happened to cause the computer to delete the file "virus protection or firewall" and it may be that your computer just isnt reconizing the software anymore. if you have an installation disk try to use it and reinstall the stuff and go from there.
This is a common problem for Acer models using Crystal Eye. Delete the web cam from Add or remove programs. Delete all pictures from My Documents. Reinstall Bison Web cam driver. Will work!!!
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