Hi my incanto does not do a few things, firstly it grinds coffee but doesn't give any, secondly it tells me to ventilate but won't,what can i do? thanks.Pezza

This tells me that either the grind is too fine and or the brew unit screen, and discharge tube needs to be cleaned. Try this first press the button for making a espresso using the manual function, do not add coffee through the door then press the brew button. If water flows freely then the grind is too fine, if you get the water prime error then the screen under the red o-ring on the brew unit needs to be cleaned.

HI
The first thing you need to do is increase the amount of coffee going into the brw unit. Turn the small knob up towards the plus+ but 1 mark from the full +. This will take up the air space the water is occuping and then see if you have a sloppy puck. If you still do your grind is to coarse and needs to be tiurned down but never lower than 6 and only when grinding. If you grind doesn't change ( remember it takes 3 cycles to change the grind in the brew unit) your grinder may be bad.

Hi, adjust coffee amount knob more towards +, which will grind more coffee for brewing. The knob is the smaller one inside the bean hopper.If the machine has digital display(Incanto Deluxe) it can be set in the menu.

HI
I hate to tell you this but your grinder is bad. The sensor in the grinder is messed up, and thinks its done grinding after 3 seconds. The grinder will have to be replaced. Sorry

Hi,

make sure you not get any damp into the grinder. If you have damp in the grinder then it do not grind the beans.

/Mirran

Hi,

First, make sure you not get any damp into your grinder.
If you get damp into the grinder then it will not grind the beans.

To check the grinder you have to loosen the three screws in the beanhopper and lift it up.
The jagged plastic in the machine you will see when the beanhopper is off, turn it anticlockwise to you can see
the claque is free, then you can take out the jagged plastic and you will see the grinding wheel, make sure the wheel and the jagged plastic is clean.

Before you mount all again, use a vacuum cleaner to clean it.

Put back the jagged plastic again and turn it clockwise to it stop, then you turn it anti clockwise 14"click".
Set the number to 8 on the beanhopper and mount it again.

Hope this will help you.

Best regards
/Mirran

Hi,

First, make sure you not get any damp into your grinder.
If you get damp into the grinder then it will not grind the beans.

To check the grinder you have to loosen the three screws in the beanhopper and lift it up.
The jagged plastic in the machine you will see when the beanhopper is off, turn it anticlockwise to you can see
the claque is free, then you can take out the jagged plastic and you will see the grinding wheel, make sure the wheel and the jagged plastic is clean.

Before you mount all again, use a vacuum cleaner to clean it.

Put back the jagged plastic again and turn it clockwise to it stop, then you turn it anti clockwise 14"click".
Set the number to 8 on the beanhopper and mount it again.

Hope this will help you.

Best regards
/Mirran

Hi,

I think you have pre-brewing on your machine, if you have a Sirius then you have these settings in the menu under coffee settings.

I don´t think this is on Saeco Easy, only if you will make two cup of coffee, then the machine will pre-grind the beans for the second cup.

/Mirran

Hi,

Try to clean the brewing unit and make sure the filters is clean.
/Mirran

Hi Chris,

The leaking is your steam valve that has to be replaced, you can see this if you open the door and look up in the right corner there you will see water drip.

If not then you have a pipe or boiler leak.

How old is your machine?
How often do you descale the machine?

When you try to make a cup of coffee, starts the grinder for two seconds or is it dead?

Hope this will help you.