My scanner scans black Does not scan document.

it may defective camera

All areas outside of the document will be black only. I don't know how you were getting white background.
If you want white background around your scanned image, a) stick the check (in this example) onto a white paper and scan the whole sheet. Ensure double detection is off. b) You can also do this in software, by cropping a larger area outside the scanned image.

There are many options to view the scanned image like Actual size or Fit or Fit vertically or Fit width. The same image will appear different in each case.

S. Mohan, India

Probably there is nothing wrong with that scanner, just open and clean document feder with alcohol or glass cleaner.

Black out output in scanners means that the lens of the scanner has already been damage, buy a new one or have a technician to replace the light bulb anf the lens of your scanner.

I have many years experience repairing Canon scanners so here is my suggestion for you.

If you try to scan in another peice of software is the image still black? Try using Microsoft paint to scan a document or picture in with. If you get a good image then the software your using to scan with needs to be corrected its probably a setting in the software.

If you scan with another piece of software like microsoft paint and the image is still black then my guess is that your imaging lens is defective on your scanner and will need to be replaced. If that is the case its probably cheaper to buy a new scanner then to have it replaced.

I hope this helps you out.

You can scan a document or photo or negative film etc.. using a scanner, there a many types of scanners which you can choose as per your requirement. There are dedicated scanners, all in one integrated scanners, or two in one like that.. but if you need it for your professional use or daily use, it's better to get a dedicated scanner not "all in one" since with all in one if the copier fails or fax fails, the scanner will also fail because they are related and built-in integrated.
The process of scanning a document is as follows;

• > Place the document on the scanner's flatbed.
• > Press scan button or scan using the integrated software from the computer.
• > Customize the scan settings/quality.
• > Save the scanned documents.

Printing a document to a larger size is different, you can use photo editors like photoshop, paint.net etc..where you can changed the resolution as well as the size of the image. It's best to change the size or resolution before you give the print command. Or you can also change the print size with the paper size or print size.
If you still need more help, please let me know with more details. I am ready to assist you.

Good luck.

Thanks for using FixYa.

Did you repaired old drivers? if so first uninstall your products drivers and also its folders from program files, then uninstall "wrong update" and reinstall scanner. sometimes built in scanning modules comes wrong but everything works with original scanning software, use different software to scan and some of them may work perfectlly.

Basically, you can use the scanner in two ways. Please open the scanner cover and place the document or image you want to scan face down.

1. Press the SCAN button (color button = color scanning, black button = monochrome scanning). then your scanner will scan the document or image in the scanner tray.

2. Go to the scanner program installed in your computer when you installed the printer. Open it and then click the command button SCAN.

Note: Make sure that you installed the Scanner software when you installed the printer. Without the software, your scanner will not work. Please reinstall the printer including the scanner software.

Have long experince with PixEdit program using Kodaks. PixEdit usually comes around it after a firmware upgrade on the scanner. Not sure about this specific model but at least OK on other models of Kodak.

If possible, try it on another computer. If the symptom is the same, then the scanner requires service.