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if you are using a sim card from a prepaid phone just bought, and then add it to another att branded phone, it will not work. if you use the sim card in the new prepaid phone, it will work. att locks the sims from working in other phones for 3 months from the factory. i did the same thing with a prepaid phone and a Q9, put the sim in the q9 and it said, no service. put the sim in the prepaid phone, it worked fine. my suggestion is to talk nice ot the att store employee, and they will give you a new sim.
let me know if your phone is doing something different.
Moto q9 phones don't havea the capability to use 3G internet yet. A software update will be released soon. Contact your service provider for details on when they will be releasing their update.
Call ATT and tell them you need your device unlocked..if it's not reading other sim cards...it's either one of two things...the phone isn't really unlocked or the sim card reader on the phone isn't working (ie: you have a useless phone!) Sorry to be so blunt. :-)
is sounds as if you need to have the service books resent to your phone. contact verizon by dialing 611 or 611 from any other verizon handset. they will be able to troubl shoot any issues you are having with mms
Request for subsidy password means the phone is locked to one particular firm eg Virgin or 02, and you've put a different brand of SIM in it.
Subsidy Password is the same as an Unlock Code.
Suggest you either put a SIM in the phone that's the same phone company as the original and therefore works with a locked phone, or request an unlock code from teh original service provider, or try using 84512461 as a Subsidy Code.
I just bought this unit today at Costco. I read a post on yahoo that said to make sure that you hold the on button long enough to see the blue and red lights flashing. Once I did that my cell phone had no problems finding the unit.
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