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Many printers will not print if one color is out, some will. One thing to check is to make sure that when you print, the option for "balck and white" is selected in the printing preferences.
Many people don't realize that even though the document may be black and white the printer still processes it as a color document which wastes costly supplies.
u check ur head is working properly i think this main error of head where u insert balck vartrige if u have same printer then u have check replace the black cartrige find out it work properly then sure ur balck head is damage
Check it's not a software driver fault, uninstall both printers drivers from pc and disconnect the printers and restart.
Re-install the driver and then connect the printer when prompted
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