I had the battery replaced in my kenneth cole kc3556 wrist watch and when i went to pick it up they gave me my watch back in pieces. They could not get the back replaced on the watch. I have tried several times but cannot get it either. How do I replace the back plate on my watch?
I suggest you contact the maker by going to their web site http://www.genevawatchgroup.com/ (this is the maker) and speaking to them. You are not the first to have this kind of problem and they should be able to sort it out for you.
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