Ice/Water despenser Problem- not working(no lights on the button)

If the refrigerator water dispenser is not working the water supply tube in the door may be frozen. This will be difficult to track down. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. Next it could be the water valve that sometimes has twin valves for ice and water combined, third is low pressure into the line (bad main valve) or clogged filter... you need about 20psi for function. Last is the door switch, when the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice and water dispenser. If the door switch fails the dispenser will not turn on. The switch can be checked for continuity with an Ohm meter. If it doesn't have continuity it should be replaced.

http://www.repairclinic.com/0100_1.asp
There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

possible bad dispenser board

Follow the instructions that I found.

Replace the touch pad.

Is the ice maker turned on?  The on/off switch is located on the top right side of the freezer compartment.  The manual says that there is a sensor beam that passes from one freezer wall to the other to shut off ice making when the bin is full.  Check to make sure nothing Is blocking that signal beam and that the bin is correctly installed.

Hold down the [ice make lock] and then the [lock] button simultaneously for 3 seconds. It took me a couple of attempts but I got there in the end (the manual mentions holding them down at the same time).

The water tube is frozen at a point about 2-4 inches from where it comes out of the door. GE has a heater kit available to repair this by calling GE Parts 1-800-626-2002 or online at www.geappliances.com. It is pretty easy to install but you might want to allow a GE factory technician to take care of it since it involves pulling the dispenser PC board off and changing a couple of wires around. GE Factory Service: 1-800-GE-CARES (1-800-432-2737)

sounds like clogged water drain

in a side by side it is located in freezer section at bottom

in top freezer ref it is in freezer too but behind back cover


if either are iced over remove ice and pour sum really hot water down drain until u see it go down

I would try putting on the light at the dispenser. It worked for me but took almost 24 hours to work. I am now keeping the light on all the time. Simple solution to try. My ice was working when the water was not coming out.