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Posted on Jul 12, 2010
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Outlook emails are blank - Microsoft Office Outlook 2007 for PC

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davidlj

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davidlj
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Update to older question:
If this is a case of the message opening behind the Inbox window then there is an easy fix. Close Outlook, at the bottom of your desktop, right click the Taskbar and uncheck Lock the Taskbar option. Open Outlook and test that your messages open on top now. Its OK to re-lock the Taskbar after Outlook is corrected.
Hope this helps.

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  • Posted on Jul 12, 2010
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Hi,

What version of Outlook? Unless I hear otherwise, I'll assume you're running
Outlook 2007.

I'm not sure I completely understand what you mean. On a "common" setup,
going from left to right; you have your Navigation Pane, Message List, and
then the Reading Pane (Preview Pane).

What I'm getting out of this is: Your messages are all showing-up in the
Message List. However, you can't see the actual body of the message in the
Reading Pane. When you open the message, you still can't see the actual body
of the message.

Do I have this right? Or, are you saying there is some Window popping-up
behind the main Outlook Window and the message Windows when you open a
message? If so, what is that Window titled? Is there an error or something
on that Window?

If the issue is the message body is no longer displaying in the Reading Pane
or when you open a message, I need to ask if you're using some type of
anti-virus scanner that is hooking into e-mail. I believe AVG is the popular
culprit. There is a "Certify Mail" option in AVG we want to disable.

If there is no AV scanner in-play here (AVG or otherwise), open one of these
Now, select the Options tab above the Ribbon. What format is highlighted
here? Plain Text, HTML, or Rich Text? If it's either of the latter two
formats, try selecting Plain Text (Select Continue on the warning box). Can
you see the body of the message now?
Please post your feedback and Vote if the problem resolved as per your satisfaction.

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