Whirlpool top load washer no low-speed agitation. The unit fills, starts the wash cycle with normal agitation, but after a few minutes it just sits there soaking until the it's time to drain/spin. Drains OK, spins OK, fills with rinse water but again just soaks - no agitation. Occurs on all cycles after initial wash period and during rinse. Lid switch is OK.

SOURCE: whirlpool gold top load washer (7 months old) won't agitate or spin

It sounds like the motor drive coupler has broken. This means the motor is no longer turning the gearcase, but it is turning the pump. It will be repaired under warranty if it is only 7 months old. You should have a full one year warranty on the washer. If not, he can probably fix it, but it will need a new coupler. He can tilt the machine back and see the coupler between the motor and transmission from underneath. I can walk you through replacing it if you want, but I wouldn't recommend it if it is still under warranty. There could possibly be something more major wrong that has caused it to break and some of the factory servicers are real picky about customers working on a machine under warranty. If you need it running tonight, he may be in trouble.

Post back if you need further help or have more questions.

Thanks/mike

SOURCE: Kenmore 20702 Top Load Washer Problem

First check the lid switch. Its a little slot inside the top panel and when the door is closed it has a prong that pushes the switch down when closed. It is a safety feature. If you can find this press the slot with a screwdriver or something and listen for a clicking sound.It is also possible that one of the wires has come off, so that may need to be looked at too. Also check the lid to see if the prong has been broken off. If you have both of these things checking good, then it may be a more complicated issue like power to the wig wag coils, or a timer. We can however eliminate the motor, belt and water pump as these all work. I would put my money on a simple lid switch problem though.

SOURCE: Auto Soak - Does Bleach Dispenser Operate?

no there not supposed to

SOURCE: Basin will not fill with water during rinse cycle but will agitate and spin.

most new washers have cold water only rinse and spray rinse ck cold water coming into machine during wash if no cold comes in suspect cold side of fill vale not opening ..could be wiring issue or a bad valve

SOURCE: My Whirlpool washer won't agitate or spin . But it does drain the water.

i also had the same problem, and it ended up being the coupler. It was not hard to replace, it cost me about 19.00. I didn't follow full recomende instructions. I tipped the washer backwards. Removed the drain pump and the motor itself. Then I removed the old coupling and placed the new one. The washer is working like new...