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If you go to http://www.diorhorlogerie.com/en and click on "find a boutique" and you will be able to find your nearest place who will be able to help you.
Unfortunately, Austria does not appear in their list, so you may have to choose between France or Italy!
mcdevito75 here, All the watch shops will send your watch to dior for exact parts. You on the other hand can contact dior online and order threse parts, Try Christen Dior watch.com look for contact.
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