HP OfficeJet V40 All-In-One InkJet Printer Logo
Posted on Apr 18, 2008
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Communication error I have been "fighting" with the HP V40 all in one since i bought it The main problems are with sending and receiving faxes I get all source of errors Communication error Error 388, 233 Unable to send faxes to All in One machines Sometimes it works fine to send faxes to faxes machines Unable to send faxes to extensions (when you have to dial the telephone number and then an extension ) Have tried all possible solutions with HP on line assistance without success. I am about to jump this machine through the window. Thank you very much for your help

  • 1 more comment 
  • Tereoptimist Apr 27, 2008

    Hi

    Thank you very much for your adives. I locked the window and will buy and inexpensive fax machine.



    Will never by an all in one machine again



    Best regards
    IB4G2008

  • Anonymous Nov 08, 2008

    Ola, tenho uma HO OFFICEJET V40, ela ta toda OK, menos o FAX, consigo imprimir, copiar, mas nao mando e nem recebo FAX, pra eu mandar um fax tenho q discar direto da impressora, mas entao quem vai receber, quando atender tem q dar o sinal imediatamente, assim fca dificil, quero poder pegar meu tel, ligar para um determinado numero pedir o sinal e dae mandar o fax, assim tb pra receber, quero atende o tel e dar o sinal e receber o fax... o erro q normalmente aparece é o 388*!!!



    Obrigado Pela Ajuda!

    Celso

  • am_sunny_fun May 22, 2009

    hi
    The main problems are with sending and receiving faxes
    I get all source of errors
    Communication error
    Error 388, 233

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  • Master 3,587 Answers
  • Posted on Apr 26, 2008
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Keep the window closed ok? that's more along the lines of the phone issues, than the fax machine itself..there are many ways to outwit the phone tree issues, but each number would need to be encoded directly.

solution?

get a dedicated inexpensive fax machine, or use efax.com

  • Anonymous Apr 27, 2008

    it's not a bad strategy, actually, since many of the newer fax machines work well with the old ones, but not vice versa.

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Related Questions:

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Error codes 283 and 232 in received Faxes

basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

Hope this helps.
thx
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Fax error cant receice fax

For Troubleshooting:

Disconnect all equipments using the phone line
Connect the FAX directly to the wall jack

Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).

When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.
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Problem with fax

Hello,

There are multiple steps to resolve this issue along with detailed graphics. Unfortunately, we cannot send graphics through Chat. To view the steps with graphics, please go to the following HP Web site:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02151&cc=us&lc=en&dlc=en&product=60630

Thank you.
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HP Officejet v40 - Not Faxing or Receiving

I have checked all my connections and my hp office jet v40 is giving the message off the hook though the phone it is connected to is not off the hook.
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I think you like to setup it for auto FAX. In any case go to setting menu and set as auto and then set after 5 or 6 rings (or as you wish). You can also do the same if you have the utility software that come along with this Officejet model.
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