Kenmore 64802 Top Freezer Refrigerator Logo
Anonymous Posted on Jul 08, 2010

Refrigerator/freezer stopped cooling during a heat wave

We went away for a long-weekend during which time a heat wave started. Before leaving we turned the temperature control in the fridge down (ie, warmer), in order to reduce energy consumption during our absence. When we returned the weather was much hotter and we found the refrigeration and freezing functions had stopped and everything was defrosted or warm. We turned the controls up (ie, colder) and a few minutes later the refrigeration started again and 2 days later all is working fine. The fridge is 2.5 years old and this is the first time this has happened.

Questions: 1) do hot summer weather and heat waves effect a fridge's cooling performance?
2) Could turning down the temp control have contributed to the fact the the fridge had stopped cooling?
3) What is the best thing to do during hot weather to ensure the fridge/freezer continue to cool properly?

  • Anonymous Jul 10, 2010

    Thanks for the follow up advice. This is an excellent service!

×

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 1,218 Answers
  • Posted on Jul 08, 2010
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Oct 10, 2009
Answers
1218
Questions
2
Helped
277261
Points
3870

Good day,
Turning the thermostat to a warmer setting should not have caused the machine to quit cooling. Actually, the engineers give you far less leeway than you might think.
The controls are more in a class of fine tuning, otherwise people would be getting themselves into trouble. The manufacturers simply design the warm and cold parameters in a fairly narrow range.
The best setting is normal. When away, the machine will run far less simply because of no door openings. Opening a door lets in large amounts of air every time it's done, which is where your cost to run it exists.
Two things. One, if the temp in the kitchen exceeded 90 degrees for any length of time, you are operating it beyond it's design range, however two, it sounds as if the thermostat hung up, causing your issue. You may want to have it replaced, but it would be useless to call anyone when it's performing normally.
There is no test on thermostats other than by observing their action when the machine is not operating properly.

Testimonial: "Thank for your advice. This answers a number of questions. However I don't understand the last sentence. Could you clarify? Thanks again!"

  • Anonymous Jul 09, 2010

    Good day,

    Regarding the last sentence, the thermostat is a device that cannot in a practical way be tested by the use of a meter or any other testing device.

    I made the comment that calling a service tech to your house and ask them to test the thermostat for erratic operation would not be possible.

    Diagnosing a bad thermostat can be done if the machine will not shut off at any setting or not turn the machine on at any setting. If it is not either one of these two then the tech relies on the info he receives from the owner in making the decision to replace if needed.

    Unfortunately, a service call will come in where the customer states the machine went too warm or too cold but only on occasion but is working O.K. when the tech shows up.

    In that case the customers history of it's action will determine what the repair should be.

    Hope this helps.

    At this time I would leave it as is unless the machine acts up with the controls set at or near their normal settings.

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

We are experiencing a heat wave. My new Kitchenaid fridge does not seem to be cold enough, and the items in the freezer area are not freezing. I have turned the temperature for the freezer down to -4...

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101
0helpful
1answer

GE model GSH22SGRE - freezer not cooling properly. Ice maker not working. Drinking water works fine now (as temp in freezer has come up to about 20 degrees F). This will be the third time the freezer...

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101
0helpful
2answers
0helpful
1answer

My 5 year old fridge/top freezer ge profile just stopped cooling, motor running but no cooling

First thing I need you to do is unplug pull away from wall and remove the cover over the compressor. Feel the top of the compressor and if too hot to hold your hand on the top leave the refrigerator unplugged until we can decide if this is the start components or another part like a fan not working all the time. I will send a manual and be available for assistance if you want, Thanks, Sea Breeze
3helpful
1answer

Left door open on Sub zero model 650

It went into self protection mode. Just leave it closed and when the compressor cools down enough, it will start. Once the ref starts to cool, the lights and such will come back on.

All of this assumes that no failure was caused by the long run times when the door was open
0helpful
1answer

My Refrigerator and Feezer are not cooling. mff2557hes

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

we
3helpful
1answer

Freezer works Refrigerator will not cool down

The compressor should be OK this time because you caught it in time. But if the condenser fan stops you need to consider replacing the fan. I have had refrigerators do fine until the fan motor warms up and you are away, it stops. Don't think you should use the refrigerator until the fan is fixed. Sea Breeze
0helpful
1answer

REFRIGERATOR MOTOR CONTINUES TO RUN AND WATER IS LEAKING.

Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101
u
Not finding what you are looking for?

2,655 views

Ask a Question

Usually answered in minutes!

Top Kenmore Refrigerators Experts

vince

Level 3 Expert

2530 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Johnny 1000

Level 2 Expert

94 Answers

Are you a Kenmore Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...