Hi - sorry but this is a very old camera - nice in its day (I had one) but now so out of date.
Any camera which extends the lens is prone to disaster if the lens is knocked when extended - you don't need a grandson to do that either. Any slight fall will knock the lens out of alignment - each sections runs in a very fine twisting in/out circular track as they move - a knock will move all or part out of its track. Sometime you can be lucky and press (straighten) the lens so that its back in alignment - mostly not tho.
Given its age, and the vastly improved cameras out there now at far cheaper prices that we paid 12-15 years ago, suggest you remove the memory card and battery, and give him the camera to play with!. Go get yourself a replacement - if you want a camera which does not extend the lens, that will sit flat in your pocket/purse, even when on, consider the likes (or similar) of the Sony Cybershot DSC-TX55. - great camera - (more like a powder compact as the lens does not extend.)
I have one can so can recommend. Other brands have similar 'flat' cameras also. Save more dollars - find a nice secondhand one on ebay or similar. To use, all you do is sllde the front plate down and you are off.
Cheers - have fun taking pics of that g/son.
Mike
SOURCE: casio exilim 7.2 mega pixel
Lens gets stuck and wont take pictures. Turn back on and it says retry power on. Thats helpful. :(
SOURCE: Casio Exilim Z80 - 8.1 mega pixels
check with best buy and see if they can match one, otherwise check on web site
SOURCE: casio exilim 7.2 mega pixel
I have a Power Shot A580 that had the same lens problem: lens wouldn't retract causing a lens fault.
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