THe main menu freezes up even though the game is brand new

That is a strange one there. I recall Xbox having an issue like that, but only if you were holding a button or control when the game started. I would say, take it to a friend's house and try it there. If it still does it, then you have a rare bad copy with bad code.

i got the same problem!!! but i can get past the logo screens if i dont sign in. but then, when i sign in, freezes again....
i even got a new copy same as you... same issue

find out which dvd drive you have, hitachi, samsung, phillips, etc...then buy a 20 dollar replacement same brand, switch the little green board from yours to the new one, new drive no errors...hope it helps...

Try using a DVD cleaning disk, It's odd that it would have a dirty lens if it is somewhat new still. Also, try seeing if it freezes when you turn the xbox on (with game inside) by using the main button on the console. For some reason certain games will freeze randomly if you turn your system on with the controller (I'm not sure why yet)

If that doesn't work, you will most likely need to contact microsoft, a new game should not stall a new xbox. Your xbox should be under warranty for internal issues ( Don't open it yourself )

Even though you can't see scratches on your game disc, it's still scratched. Do what I did. Go to sellitbroken.com and sell your game to them. They will give you good money for it.

We had the same issue this morning. you have to upgrade the Wii system menu. Look in the front page of the Super Mario Bros instruction bulletin and it tells you to do this. You have to be connected to the internet through your Wii though to do this, but our is now working. The download takes a few minutes but all is good. Hope this helps.

Just select the System Update option in Wii System Settings - just make sure your Wii is connected to the internet.

go check at your local game store

You may check out Wii Fix Guide to fix the problem yourself. This DIY guide will show step by step pictures to fix the problems yourself without any technical knowledge.

Since your Xbox is brand new, you can just install Fable 2 to the hard disk of your xbox 360. I didn't have this problem with Fable 2 - but that's maybe because I installed it to the HD from the start. Fallout 3 did freeze on me, but installing it to the HD fixed the issue. Don't get any ideas though, you still need to insert the disk if you want to play ;-)

This is how you do it:

1. Load the disk into your Xbox 360 console and go to your Xbox 360 console
2. Scroll down to My Xbox
3. Scroll across to Game Library and hit the A button
4. This should put you on the Recent Games window and your game should be highlighted, so you should just need to hit the A button. Otherwise, scroll to the Recent Games window and choose the game.
5. On the game screen, choose Install to Hard Drive. This process should take a few minutes, but once it is complete, you'll be able to enjoy improved performance.

You'll also note that the game screen contains all kinds of great information about the game such as the achievements unlocked and featured downloads available for the game.

I had the same problem bud. I rushed and contacted sony but the next day my friend told me a great solution tht safed me 150 $. Well basicly your ps3 is lika a PC. All you nerd to do is to get to the hard drive menu. By holding the power button for 10 sec but do that for 3 times. That will take you to the blue menu. From there just reset your hard drive and wola brand new.
Ps Same thing happend after i downloaded the house app. booo to the house lol