The washer starts just fine. After about 45 seconds it sounds like a selenoid clicks and the screeching starts. It appears to be coming from the top left side of the washer as you face it. We then stop the washer, wait a few seconds and restart. Half the time it continues in it's cycle OK, the other half the time the screeching resumes. After a few start/stops with the screeching going on, it stops and the cycle resumes OK. Model GWL 11, serial number BYN631053
So what part needs to be replaced or adjusted?
Thanks for the help.
Hi just read your posting.Now put the machine to a spin cycle and push start,Does the noise happen in this cycle? If the noise doesn't happen then try a cold water fill but turn the hot tap off first.If the noise still doesn't happen then try a hot water fill but turn the cold water off first. This noise sounds like one of your water valves is faulty.Please reply with additional information on the questions and I am sure we can rectify this fault.
Testimonial: "I sent in the answers, here they are: On spin no noise. hot fill, cold off, no sound, water goes in cold fill, hot off, no sound and no water coming into the machine. Thanks for the help"
Hi just read your posting.Now from the information on your second posting it seems like your cold water valve is faulty.As I understand from your posting with the hot water tap off and the cold water tap on and you have selected a cold fill, when you push the start button the machine does not fill and there is no noise.Is this correct?If it is then the problem is your water valve or your motor controller.But with the noise you heard initially then my best guest on what is faulty would be your cold water valve.Would you like me to guide you step by step in the testing and replacement of this valve?If so please reply.Looking forward to your reply.
Luisa, yes please send me the info.
Chris, panther516
[email protected]
Hi Chris just read your posting.Now remove the top 2 screws at the back of the top panel and remove the top panel gently as there is still a wire harness attached to this panel.The harness is for your display module.Now to the left you will see the water valves.Are there 2 water valves or 5.Depending on the serial number depends which water valves are in your machine.Sorry to ask you this last question but with this information I can be more accurate in guiding you throe the repair.Please reply as I am looking forward to your reply.
Hi Chris.Just read your last posting.Now remove the inlet hoses to the machine and where the hoses attached to the machine there should be 2 screws holding the plate that locks the valves in place.Remove the screws and pull the plate up and out.Now on the mixing chamber they sometimes have a couple of screws holding it to the frame,remove these and also disconnect the wires to the water valves.The valves and chamber should now come away from the machine with a little bit of wriggling.Once the chamber and valves are away from the frame you can now pull the cold valve from the chamber.Now these valves are 24 volts so if you go to the plumbing place take the valve with you so they can match it up exactly or ring a FISHER AND PAYKEL PARTS DISTRIBUTOR and they could definitely be able to help you.Please reply for further help to put the machine back together.Looking forward to your reply.
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Luisa,
Here is the answers you asked for.
On spin no noise.
hot fill, cold off, no sound, water goes in
cold fill, hot off, no sound and no water coming into the machine.
Luisa, two valves. The serial number on them is 33190058.
Can you tell me how to remove the cold water valve? It appears they both are mounted in a mixing chamber and the whole thing comes out as a unit.
And where do I get replacement parts? We have a super commercial plumbing supply place near our house and I know they either have the unit in stock or could order it.
Thanks for the help.
Chris
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