My electrolux ewf 1481 front loader wont spin

Turn the power off. At the wall and that will release the door to open

My electrolux IQ-Touch front load washer door will not open and won't spin , but water is flowing. can someone help me open the door before the clothes are ruined? thanks

Open the flap, bottom right of the front panel and check the filter is clear. Most machines will not spin until they have expelled all the water. You may want to check the hose is not block and any connections to the sink if it's not on a standpipe.
Most new machines have quite sensitive out of balance detection so if it an odd load try again but add a few extra items to allow the machine to distribute the load evenly prior to spin. Hope this helps