The touchscreen on my samsung eternity frooze./..can not access my phone because the screen is frozen

you need to goto your mobile's service center they will fix your problem.

how do i completely reset my samsung f480i touchscreen phone. I cant use the screen to access my menu i have tried taking out the battery but its still all frozen up. How do I fix this??

For the unlock code for your Samsung Eternity model mobile,
you can try this site http://www.unlocking4u.com/samsung-eternity/rs6wp9/
It provides the best instructions and easy methods for unlocking your Samsung mobile phones...........

sorry, all i can tell u is to take it to the store, eternities are known to have crappy screens that break easily

As mentioned, the front of the Samsung SGH-a867 Eternity is mostly covered by the large 3.2" touchscreen display. There are, however, three buttons along the bottom edge of the phone, providing send, end, and back functions. The 'End' key pulls double duty as the power button, so you can easily turn the phone on and off. On the top edge of the Eternity, there is a single 'Hold' button, used to quickly lock the touchscreen from accidental keypresses. Along the right edge of the phone, towards the top, is the standard 3.5mm audio port, which is definitely a welcome feature. Below this is the application switcher button, and below that, the dedicated camera key.
The microphone is located along the bottom edge of the Samsung Eternity, and along the left edge is the proprietary power/data/headset multi-jack. Also, the volume rocker is located towards the top of the left edge. The 3 megapixel camera is located on the back of the Eternity, and the entire back panel slides down and out to offer access to the battery and SIM card slot. There is a microSD slot, though it is frustratingly located behind the back panel and requires removal of the battery to change the card.

if the screen is nonresponsive it may be your digitizer.i know a company how repairs touchscreen phones they charge for the digitizer and the labor. usedcellphoneshop.com
1630-916-7975

THere Is A Setting Where You Can Make It Answer Using either THe Touch Screen, THe Dial Pad.Or Any Button

i think you attempted to enter the code more than 3-5 times already, if you see phone freeze on the screen you need to send in the phone for a "reflash".

it's a problem with the connection between the touchscreen and phone. the m880 is notorious for it. there's a few quick fixes but they don't last long. take it in to get fixed or buy a different phone, mine is six months old, same problem.