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When i am printing a photo there is a white band on the end of the photo, the photo is not complete when coming out of printer? i've been through the manual and tried everything.
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If Printer heads health condition is not good, alignment wont completes.. Four individual cartridges & Two print heads, each print head prints two colors.. Black& Yellow, Cyan & Magenta.. Verify which color is not printing properly(Color missing Or white bands).. Perform 2 or 3 times print head cleaning through printer menu..Try for alignment.. If success end.. if no, replace the print head which is not printing properly.. Before replacing the printer head ensure that cartridge ink should be above 30%...
Go to paint shoot black colord print page, while printing half page switch off the printer remove cartrige gently, check on catridge drum surface is there any while patch in black image on drum ? if yes *** open laser scanner assembly clean the reflect mirror with ear buds gently fix it back then try once..****check image on paper is there any white band? id no replace teflon sleeve/fuser.*****If white patch is not in image clean/replace the transfer roller. best of luck..
You don't need to do head alignment, because it is for vertical banding in printout. Vertical banding can be minimized by disabling high speed option without doing head alignment.
If your printout have horizontal white lines, do check nozzle and head cleaning, or you can minimize white lines by printing in best quality (photo).
Nozzle check must perfect for perfect output. There are tranversal lines at vertical straight lines that represent same point of head micro piezo. If tranversal lines no clog at all, but vertical straight lines not perfectly straight, the result not good (like horizontal white banding). Check it? Head aligment is for vertical banding. If your result is horizontal banding, you don't need to realign head. It's caused by some residual at the output of head sprayer. So, the spray of ink not straight to paper. Try to print with photo/best photo.
Did you try cleaning the decoder strip? It is located behind the print head, looks like the tape inside a cassette tape. If it has ink splatter or a smudge on it carefully wipe it down with a paper towel (damp). It may be easier to remove it, careful not to stretch the little spring on the left side.
Either one of the print heads are bad or a cartridge. This is what causes that problem. I know it is a hassle but I would take it back. If try and fix it you could void the warranty.
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