My Print Shop 21 became inactive for no reason recently. Now I cannot retrieve files from the program. How do I reactivate the program. I have tried the disc but it will not accept it.

Just open a new account and use your old password. $ months is a long time to not check your email. With all of the email accounts on their servers, space is limited, so they watch for inactivity.

I DID THAT .AND ANSWERSED THE QUESTIONS...AND STILL DOESN'T WORK... NO , EMAILS HAVE COME TO ME ETHIER

You can try setting it to run in compatability mode.
Right click on the program Icon
Click properties
Then click compatability tab
Check mark Run this program in compatability for
Select windows xp in the drop down list.
Click apply then OK

Try running the program
If this does not work try
Right clicking on the icon of the program and selecting run as administrator.

This program version is not supported by Windows 7 so if this does not work the you will need to upgrade to Version .23 instead of .21

Yes. You should be able to install it. If there is any problem, contact the print shop support.

Yes, especially yes if it's Windows 7. Works well with older programs and 32 bit programs. Hope this info helps ;)

Print Shop 20 is not completely compatible with Windows 7. For example, when I try to open a Print Shop 20 project on my Windows 7 computer, by double-clicking on the file which is displaying the Broderbund logo, I receive an error message which says, "There was a problem sending the command to the program." And, even though the Print Shop 20 file will eventually open, it actually opens in PrintMaster.

It is, however, possible to force the file to open in Print Shop 20 by doing this:

1. Open Windows Explorer, then find and right click on a Print Shop 20 *.sig file.

2. When the menu drops down, click on 'Open with...'.

3. When the 'Open with' window opens, make sure that there is a check mark in the box next to 'Always use the selected program to open this kind of file'.

4. If Print Shop 20 is displayed in either the 'Recommended Programs' section or the 'Other Programs' section, click on Print Shop 20, then click on OK.

If Print Shop 20 is NOT displayed in either the 'Recommended Programs' section or the 'Other Programs' section, click on the 'Browse' button.

5. When the second 'Open With' window opens, navigate to this folder

C:\Program Files (x86)\The Print Shop 20\The Print Shop 20

then, click on the tps.exe file.

6. Then, click on 'Open' then click on 'OK'.

This should cause all *.sig files to automatically open in Print Shop 20 when you double-click on them. However, since file associations are always based on the file extension of the project file, it might be necessary to repeat the process above for all Print Shop 20 file extensions.

Hope this helps....

When a ‘clean’ install is done of Print Shop 22, exactly as described in this FAQ

'Clean' Install on Win98/Me/XP/2000/Vista/Win7

Print Shop 22 should install on a 64-bit version of Windows 7, with two incidents.

1. If .NET Framework 1.1 is not already installed on the computer, the "Program Compatibility Assistant” in Windows 7 will display this message
this program has know compatibility issues


To continue with the installation, select "Run Program". After .NET Framework 1.1 is installed, the necessary updates will be pulled from the Microsoft Windows Update Service.

2. After .NET Framework 1.1 is installed, the "Program Compatibility Assistant” in Windows 7 will display a message which says that there are compatibility issues with Print Shop 22 on Windows 7 64-bit. To continue with the installation of .NET Framework 1.1, select "Run Program".

NOTE: Even though the Print Shop 22 Vista patch, which can be found here

Download Vista Patch For The Print Shop 22 and PrintMaster 17 Disk Versions

can be installed on a 64-bit version of Windows 7, the patch will not fix the problem with the Amyuni Document Converter, as it does on a 32-bit version of Windows 7 (see above). So, it will not be possible to use the 'Save As PDF' option with Print Shop 22 on a 64-bit version of Windows 7. Instead, it will be necessary to install an alternate PDF driver, then Print to PDF, as is described in this FAQ

Save as PDF vs File | Print to PDF

So far, the only other known incompatibility with Print Shop 22 on a 64-bit version of Windows 7 is that Print Shop 22 cannot be run from a shortcut on the Dell Dock that is provided with many Dell computers. A Print Shop 22 shortcut can be placed on the Dell Dock; but, attempts to start Print Shop 22 from that Dell Dock shortcut will cause several incompatibility messages to be displayed

Go to Control Panel,, Click Install New Hardware,, it will search for anything NEW, then ask you if you want it to automatically install the Drivers ! Click YES !

Solution
You must reinstall Microsoft .net framework.

You can do this by:
Go to the control panel
Go to add remove program select Microsoft .netframework 1.1 and remove
Also if you have the Microsoft .netframework 1.1 Hotfix select that and click remove as well.

Once both those are removed we can reinstall Microsoft .netframework from the Print Shop Install disc

You can do this by:
Insert the Print Shop Install disc
Double Click on My computer
Right Click on the Drive that contains the Print Shop Disc
Left click the open option.
Double click on the folder called Setup
Double click on the file that’s called 1033DotNetfx
This will reinstall the net framework on your computer and it should fix the issue you are having.

I have not used Print Shop in years but i always was able to save to a file then save it to a disc using cd writing software. Just take notice of where your files are being saved. I think you can use the save as function and choose a spot to save it for easy retrivial then close the print shop and open up cd writing software and save the project to a disc.