I have HP photosmart 321 all in one and I have error 0xc18a0401 ink sytem failure have done all checks listed in manul can you help?
Here.. check this out. a solution to your problem.
These are reset instructions designed to clear most of hp errors
starting with 0xc...It works on different hp models.. it could work on
you too.
Semi reset
1. While your printer is on.. unplug to
power cable from the printer.
2. Press and hold the "OK" and
"HELP" buttons while you plug the power cable at the back of the
printer. Try these steps to reset your printer to default setting.
Full reset
1. Press & hold " * " key...(asterisk sign)
2. While holding the " * ",
press "#" key and then release both keys..."Enter Special Key Combo"
will be displayed...
3. Press "1", "2" and "3" to display Support...
4 Press
">" right arrow button and release when System Config Menu
appear....then click OK
5. Press arrow key to display Hardware Failure
Status...click OK....
6. When Hardware Failure Status:Clear appeared,
press "OK" to clear...
7. Press "OK" again to display "Hardware Failure
Status Cleared. Press Cancel To Continue".....
8. Press "CANCEL" as many
times to display "Welcome To Photosmart Express" or "Ink System
Failure".....
9. The last part is to turn off the printer and unplug at the
back...wait for 30 sec, then plug and turn on the printer...if asked,
press "OK" to continue and allow the "One Time Ink Initialization" to
proceed..After this try to print...
If you find the reset solutions helpful...Please rate this solution and vote YES ..thanks..
379 views
Usually answered in minutes!
my ink is leaking
×