Faxing I just got a new bizhub 253 the other day and am trying to scan a document and send it as a fax. I also need to reduce the document to 81/2 x11. I thought I sent it but never recieved any sort of confirmation. Please help

try this site


Self Help Product Support Konica Minolta Business Solutions Inc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

What problems do you have with your scan driver????

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Solution: Sending faxes on an MX310

Sending Faxes

The operation flow of sending faxes is as follows.

1. Load the original on the platen glass or on the Automatic Document Feeder (ADF).
   
   Platen Glass
   

   1. Lift the document cover (1).
      
   2. Place the original in landscape orientation and align the upper corner of it with the alignment mark (2) as shown in the figure below.
      
      
      
   3. Gently close the document cover.
      

ADF

1. Remove any documents from the Platen Glass.
   
2. Open the Document Tray.
   
   
   
3. Load the document in the ADF.
   Load the document with the side you want to copy, scan, or fax facing up in the ADF.
   
   
   
4. Adjust the Document Guides to match the document width.
   
   
   
   

1. Press the button.
   
   

2. Adjust fax settings as necessary.
   
   

3. Start faxing.
   

   1. Dial the recipient's number using the numeric buttons or coded speed dialing.
      

   2. Press the button for color sending, or the button for black & white sending.
      
      Note: Color sending is available only when the recipient's fax machine supports color faxing.
      
      

   3. If the document was loaded on the Platen Glass, the following message will appear. Load the next page on the Platen Glass.
      
      
      
      

   4. If you have only one page of document to scan, go to step 5.
      

   5. Press the same button as you pressed in step 4b.
      

   6. Repeat steps 4c through 4e until all pages of the document have been scanned in and then go to step 5.
      
      

4. Press the button.
   
   

5. To cancel sending a fax, press the button. To cancel sending a fax while it is being sent, press the button, then follow the instructions on the LCD.
   

Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
Adjusting the Scan Contrast

Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among three contrast levels.

1. Press the button.
   
   

2. Press the button.
   
   

3. Press the (left) or (right) button to select the contrast.
   
   
   
   

4. Pressing the (left) button decreases the contrast, and pressing the (right) button increases the contrast.
   
   

5. Press the button.
   

Adjusting the Image Quality (Fax Resolution)

You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.

1. Press the button.
   
   

2. Press the button two times.
   
   

3. Press the (left) or (right) button to select the resolution.
   
   

STANDARD:

Suitable for text-only documents.

FINE:

Suitable for fine-print documents.

PHOTO:

Suitable for photographs.

1. Press the button.
   

Return to Start Faxing

Back to the Top of the document

Dialing the Coded Speed Dial

1. Press the button.
   
   

2. Press the numeric buttons to enter the two-digit code (00 - 19) assigned to the number you want to dial.
   
   

3. Press the button for color sending, or the button for black & white sending.
   
   
   Note:
   * Color sending is available only when the recipient's fax machine supports color faxing.
   * To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being sent, press the Stop/Reset button, then follow the instructions on the LCD.
   

There's two way to fax, 1. you can lay the documents to be sent/faxed on the flatbed (scanning sheet bed) and fax it after selecting the Fax option from the menu and dial the receiver's number. 2. If in case your documents is larger than the flatbed, you can put it on the sheetfed tray, and follow the same procedures to send the fax, it'll automatically pull the document as it copies the files to the temporary memory. But in this case, you'll need to resize the document size, suppose if your scanner bed supports A4 and you are faxing Legal Size paper, reduce the size of the paper to fit on A4, (approx 10% will do). Good luck.

I'm confused? The listed product is a Fax/Modem, not an all-in-one. It doesn't have a scan function. To send a document via a fax, you will need to scan it with a scanner (separate hardware) and then fax it. In Windows 7, a program called Windows Fax and Scan is included. If the devices are installed with the correct drivers, you can do the two steps in one program. Open the program, click on New Fax. Select Insert > Pages from Scanner (only available if the scanner was on and connected when Fax and Scan was started). Scan the document; fill in the contact information for the receipient and send. The Contact information may take a few steps since it is a Windows Contact page.

I hope this helps.

Cindy Wells

Hi there,
Sending Faxes.
* Flow of Sending Faxes.
The operation flow of sending faxes is as follows.
Step 1:
Load the original to send on the Platen Glass or the ADF.
Step 2 :
Adjust the fax quality and scan contrast.
Step 3 :
Dial the receipent' s number.
Step 4 :
Send Faxes
- Using the Platen Glass
1) Press the Color or Black button.
If you have two or more pages of the original, load the next page on the Platen Glass and press the Color or Black button
2) After scanning all the pages of the original, press the OK button to send the fax.
- Using ADF
1) Press the Color or Black button.
The fax is sent automatically.

* Before sending Faxes
- Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
** Adjusting the Scan Contrast
Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among the 3 contrast levels.
1) Press the FAX button, then press the FAX Quality button.
2) Press right or left arrow ot select the contrast.
Pressing the left arrow button decreases the contrast, and pressing the right arrow button increases the contrast.
3) Press the OK button.

** Adjusting the Image Quality (Fax Resolution)
You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.
1) PRess the FAX button, then press the FAX Quality button two times.
2) Press the right and left arrow keys to select the resolution.
FAX RESOLUTION - STANDARD
Standard : Suitable for text-only documents.
FINE : Suitable for fine-print documents.
PHOTO : Suitable for photographs.
3) Press the OK button.

*Sending Faxes - There are 4 methods for sending functions
a) Memory sending
b) Manual sending
c) Dialing the coded speed dial
d) Redial

a) Memory sending
1) Prepare for faxing
a) Turn on the machine,
b) Load the original on the Platen Glass or the ADF.
Note : You cannot scan double-sided documents from the ADF.
c) Press the FAX bitton.
d) Adjust fax settings as necessary.
2) Start faxing.
a) Dial the receipient's number using the Numeric buttons or coded speed dialing.
b) Press the Color button for color sending, or the Black button for black and white sending. I
c) When the following message is displayed, lad the next page on the PLaten Glass.
Scan Next -> Start
Transmit-> OK
If only one document go to step f).
d) Press the same button as you pressed in step b).
e) Repeat step c) and d) to scan in all pages of the document.
f) Press the OK button.

Manual Sending
1) Connect a telephone to the machine.
2) Prepare for faxing.
a) Turn on the machine.
b) Load the original in the ADF,
c) Press the FAX button.
d) Adjust the fax settings as necessary.
3) Lift the handset of the telephone connected to the machine.
4) Dial the receipient's number on the telephone.
5) Talk through the handset to the recipient.
If you hear a high-pitched signal instead of the recipient's voice, go to step g),
6) Ask the recipient to set recipient's fax machine to receive faxes.
7) When you hear a high-pitched signal, press the Color button for sending color sending, or the Black button for black & white sending. Then hang up the handset.

Dialling The Coded Speed Dial
1) Prepare for faxing.
2) Press the Coded Dial button.
3) Press the Numeric buttons to enter the two-digit code (00-19) assigned to the number you want to dial.
4) Press the Color button for color sending, or the Black button for black & white sending.

Hope this helps. Please rate my response.
Thanks
Have a good day.

As a first thing to try, with most faxes that send but do not receive, it's usually down to a glitch.

Try shutting the bizhub down fully, then unplugging it physically from the power source for at least 30 seconds. Plug it back in and turn the unit back on, then have someone try and send you a fax.

If this does not remedy your problem, please indicate with a follow-up comment.

If you sending the fax over the memory, fax can scann doc. while dialing, or in the same time, but if you sending directly (on-hook dial) fax is sending the document while beeing reeded.

You may try to check the phone lines, browse the documents before sending,clean the original document feed rollers,...
if fax sudenly stops and wrinkle the orig. documents there is problem in scanner area

throw it in the dumpster and buy a new one

There are 2 methods of sending 1. Through memory, in which the machine scans the document then sends when all pages have been scanned. 2. In real time, in which the document is placed in the ready mode and the line monitor or handset is used to dial the number. In this case the document is not scanned until a response is heard from the other machine.
However, in the case of the memory being full, either of documents in the queue or if there are documents waiting to be printed (because of no toner or no paper) then the machine will not allow sending from memory.