HI, I hope someone can help with this problem. I have had my machine about 1.5 years and in Dec started having trouble with it in the embroidery mode. The upper thread is being shredded until it breaks. I had the machine cleaned and serviced in Jan thinking that would help but the problem persists. I've re-threaded using every possible configuration, changed needles, changed types and brands of needles, changed stichplates, bobbin thread, speed... everything I can think of. I am using Sulky thread, it is new and the problem persists with any color I use. I do not have the problem when sewing, only embroidering.
Any help would be appreciated. Thanks.
I too, have the same problem withmy Designer 1. I just bought ISACORD brand polyester embroidery thread to hopefully solve this problem, but I believe it must be a tension problem. I have a "date" with the repair lady on Friday (11/22/08) and if it gets repaired I will re-post what the problem was. Still love the machine WHEN IT SEWS!!
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I have a similar problem while embroidering. My Designer 1 keeps beeping that the thread is broken when it isn't and at times the thread starts to shred. I haven taken it into three different repair shops and none of them are competent. Unfortunately, they are the only ones around here. I've tried calling Husqvarna viking in Ohio and all they say is to box it up and ship it to them. I am not going to ship a $5,000.00 sewing machine anywhere. One repair place here said it is caused by the "check spring sensor" and needs replacing. I am so frustrated with this machine and would not buy another Husqvarna. I hear very good things about the Baby Lock Elegante so if you are thinking about a new machine - stay away from any Husqvarna Viking!
I had the same problem. Switching to a #80 Ballpoint needle sloved the problem!
Have baby lock, 2 in fact! Waste of $
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