My conversations are interrupted by static. This occurs even when I am not moving around. It occurs on all three handsets. What could be causing this?

The most common cause of static on the line in your home is a bad or loose wire. If all your phones are experiencing the static, it would indicate that the bad wiring is before the first phone. Check the network interface device (NID) on the outside of your home first. If you are able you could bring one of your phone outside and listen to the static as you move wires around inside the NID. Make sure they are all tight and no bare wires are touching or shorting. If you don't find the problem there check as much wiring as you can get to. If you move or affect the problem you should be able to hear it in a handset. Then check all of the phone cords especially handset cords and phone cords on the floor. I hope this helps you solve the problem. Have a wonderfull day

There can some obstruction in the signal to the devices. There are houses that can block signals through there walls. If it is concrete, than this can be a problem. But even with some regular houses this can be a problem some times. Try checking the space where the phone base is, check around for things in the same frequency. There are a lot of devices that operate on that frequency, so check around and move stuff around. If it still is a problem get another device with higher power and another frequency. A lot of different devices can cause problems, like microwaves.

My DSL filter had gone "bad" I needed to replace the inline filter.

The suggestion was also to move the base unit away from the kitchen area because of all the technology that I had happening in one area.

sounds like you are using the same line to talk and surf the internet..If so you will need to disable call waiting on your modem of your PC.

move the base / handset away from electrical devices. they are causing RFI (Radio Frequency Interference). good luck!

A possible cause for the static in your cordless phones could be dimmer switches around the area of your phone that causes static. Turn the switches completely off (not just turned down) and see if the static leaves. You can replace the dimmers with regular switches if that clears your static. If it does not, another trace for interference: you will have to take a portable radio and turn it to AM 550 mHz and tune it to the loudest crackling noise. Carry the radio around looking for the loudest static interference. Could be a loose connection in a receptacle or panel box. Any small malfunction can cause static on wireless devices.

I have found that dimmer switches might be the cause your problem. If you have any around the house you may want to change them to a regular switch.
To test to see if this is the cause, turn all your dimmer switches completely off (not just turned down). See if it clears your static issue.

i was having similar problems. i called my telephone/internet service provider. they suggested putting a filter on the phone line. now my reception on my ge phone is perfect but the phone's answering machine no longer works.

Hi Mike,

The error message "A communication error has occurred during the fax transmission" normally indicates that for some reason the fax call was interrupted or there was some interference on the telephone line during the fax transmission. Some possible interruption/interference on transmission(s) are:
1. the telephone line is not a dedicated fax line - there could be an extension which was inadvertently lifted/used during a fax call;
2. noisy/dirty telephone/fax line - corrosion on the terminal, joints, connectors, pins, plugs, jacks, telephone outlet or even on the provider's system. This could be determined by using the handset of the fax machine, dialing a single digit (to make the dialtone disappear) and listening to the phone's earpiece. There should be no crackling sound or static but a clean/dead air. In some cases where the telephone/fax line is shared with the DSL, then it could be the filter/splitter used;
3. some phone lines can still accept an incoming even though in use (call waiting) - the ringing of the 2nd call is more than enough interruption/interference;
4. RFI (radio frequency interference) - an electronic device that transmits a radio signal such as a two way radio, a WiFi router or mobile phone; and/or
5. noisy/dirty power AC mains -the outlet/AC power line where the fax device is plugged in has some other appliances/devices that draws power from it that can cause static/transients/spikes along the power line. Examples are water dispensers with built-in cooler/heater, dehumidifier, aircons, refrigerators and any other that switches itself on/off. A simple solution would be to use a different outlet and/or use a surge suppressor.

As to the "error code number 321*", pls post back the make and model of your fax device. Alternately, you can reference this site. If your fax machine/device is an HP brand (and/or the receiving end's fax machine is), pls check this link.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Please follow these troubleshooting steps;

Tip 1 of 9
Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone. Consider trying a phone that operates on a different wireless frequency.



Tip 2 of 9
If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause static/noise, squealing (similar to fax tones), caller ID disruption and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.
In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.
Please contact your service provider to obtain DSL filters and installation information.



Tip 3 of 9
Other electronic products (i.e., 802.11 wireless networking products, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones) can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.


Tip 4 of 9
To get better reception, try moving the telephone base to higher location. Relocate telephone base near a window if using telephone outside.



Tip 5 of 9
Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.



Tip 6 of 9
Disconnect any other equipment that is connected in series with your phone. If you phone begins to perform normally, there is a compatability issue with your other equipment.



Tip 7 of 9
If your phone shares a power outlet with a modem, or if it is plugged in to a shared surge protector, try plugging the phone (or modem/surge protector) in at a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use separate surge protectors.



Tip 8 of 9
There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, there is nothing wrong with the phone. This is normal radio operation.



Tip 9 of 9
You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor’s or relative’s house. If your unit works at another location, contact your local telephone company