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The problem with using a phone on another carrier is that even though it worked for a long period of time your current carrier updates information on there system and it may now have caught that you are using an unlocked phone on there service. This is not a bad thing but your applications may not work properly. You may also experience delayed voicemail and delayed text messaging because of this issue.
You should just download a copy of iTunes from apple.com for your operating system and then install it. Then you just plug your shuffle in and follow the instructions.
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