I can't be sure but you could try this.
1) Ensure your default email is set to your desired email tool, ie Incredimail.
2) Open a browser window, click on tools from the tool bar and select internet options from the drop down menu.
3) Click on the programs tab at the top of the window, you will see a bunch of boxes, one labeled E-mail. Click on the arrow at the side and select the email tool you wish to use. (Same as in 1) Click on Apply the try scanning again.
HP Printer software is designed to detect only MS Outlook and Outlook Express If you are using the Scan to Email Option from HP Solution Center or HP Director. These are the only 2 mail client that you can Scan document or Pictures to Email ( as attachment while scanning )
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