Question about Nortel Norstar 16-Line PBX Speakerphone

3 Answers

Changing the time on a Nortel networks phone

I found the feature button. I don't see a time button.
The feature button is the same as the direct to voice mail button. I tried
Feature ** and hit the show time button - it displays the current time with out the ability to change it. This is not a Norstar phone. The pull out directory says I need a code. what is the code to change the time.

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  • crystalarrow Apr 17, 2008

    Thank you for this reply. I found the feature button. I push it then push ** (I don't know where the time button is) There is a button that says show time and when I push it - it clears the feature ** and displays the incorrect time.

  • Anonymous Mar 27, 2014

    im trying to set up voice mail to answer calls and a mail box... but every button i push says inactive fuction... please help

  • Anonymous Mar 27, 2014

    no one in our office has a mail box.. this is the first time setting it up.. all buttons say inactive



3 Answers

Feature **time (type out time on the dialpad.)

Posted on Apr 17, 2008

  • Anonymous Apr 17, 2008

    I thought you would figure it out...

    1. Press FEATURE (Your feature
      button may look like a globe with a ring around it). "Feature:"
      will be displayed on the LCD.

    2. Press * * 8 4 6 3 (If
      "invalid feature code" or another error message is displayed, you will
      not be able to use this programming method. Skip down to method
      #2, below).

    3. "Password:" will be
      displayed on the LCD.

    4. Press 2 2 7 4 2
      -- If "Hour:01" is displayed on the LCD, skip to step 6.

    5. If "RETRY" is displayed on
      the LCD, press 2 3 6 4 6

    6. Press the CHANGE softkey
      button underneath the LCD window.

    7. Using the keypad, enter in
      the hour, using two digits. Example: 2 PM would be 02

    8. The LCD changes and shows
      AM. If you need AM, press the OK softkey. If you need PM,
      press the CHANGE softkey and then press OK.

    9. Press the NEXT softkey under
      the LCD window.

    10. "Minutes:00" is displayed on
      the LCD window.

    11. Press the CHANGE softkey,
      then using the keypad, enter the minutes.

    12. If you are only changing the
      time and not the date, press RLS button (your RLS button may look like a
      telephone handset with a down arrow under it)

    13. If you need to change the
      time, press the NEXT softkey.

    14. "Year:00" is displayed.
      Press the CHANGE softkey.

    15. Using the keypad, enter the
      two digit year. Then press the NEXT softkey.

    16. "Month:01" is displayed.
      Press the CHANGE softkey.

    17. Using the keypad, enter the
      two digit month. Then press the NEXT softkey.

    18. "Day:01" is displayed.
      Press the CHANGE softkey.

    19. Using the keypad, enter the

    20. You're finished. Press
      RLS button (your RLS button may look like a telephone handset with a
      down arrow under it)

    21. "End of Session" is
      displayed on the LCD window.


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  • 108 Answers

The system gets the time from the CallerID - if the line has that feature and you have a caller-ID-capable line card. If not you must set it locally. Feature**time or Feature**config then follow the menus, depending on the software version you have.

Posted on Dec 03, 2014

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  • 6 Answers

If you are on a Nortel PBX you cannot change the time on the phone. It is actually getting the time from the phone system. You know if this is the case because all phones show the same time. An administrator will have to adjust that in the system. Contact your administrator or whoever services your phone. This can usually be adjusted remotely, they may not even have to come to your office.

Posted on Oct 05, 2014

  • mistym Dec 03, 2014

    The top specified that this is not a norstar phone. The pbx does not use set programming so the feature ** is not an option.


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