Join the clan I have several and several laptops all of them have stopped scanning with message cannot load application. I think it must be a windows auto security update that has zapped them all. I have tried reloads taking off firewall usb instead of wireless . All no joy. If you get a solution let me know pls.
Hi I get this problem with my Lexmark X4550, the only solution I've found is to move my laptop into close proximity to the printer then the application does load, I can't understand why this happens as my router is downstairs and when the laptop is far away from the printer it sends documents to print with no probs but won't scan unless they are near each other.
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Are you getting any particular error message? What happens when you push the Scan button on the printer? What is the operating system of your computer? Are you able to make copies using the buttons on the printer?
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