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You can download the manual from the manufacturer's web site at
http://books.jvc.com/booklist.asp?Model=GZ-MG21U
You might want to consider NOT using a driver. The best way to download videos and pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy videos and pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any video/photo cataloging program, such as Windows Movie Maker and Windows Photo Gallery.
Did you resolve this?- I have the same thing (running Vista home Premium) my PC does not even recognise when camcorder is connected. Tried on an XP laptop and works fine. Also tried on another Vista laptop and same problem.
unknow just means it dose not have a driver list for the device. go on their web paged for driver from the device web site. and install them from there.
I took camera to shop where I bought it and asked them direct, so they could show me what I needed to do.
I actually decided against using FixYa - not because I didn't think you would give me right information, but because of the cost - I'm on a pension only.
Have you tried installing the supplied software the Setup/Install program in Administrator Mode, with Compatibility Mode set for XP?
Install the software like this and AFTER you install it THEN plug in the camera, if it asks for drivers.. let it search the computer point or it to the CD..
Hope this was of some help.
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