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The best water to use is water that does not contain minerals. Distilled
water, can be used in your iron for years without
causing any buildup or clogs.
Looked at several solutions, I think your best bet is to copy and paste this link below into your browser. It is a manual for your oreck iron. There is a number for support for your product.
I would go online and go to the company web site and try and find the customer service phone number and Im sure they can send one out to you asap. Hope I could help.
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