Press the Setup Button on Front panel
Scroll to Tools
Choose Clean Printhead/Cartridge
Let it go thru the process
Try to Copy again..
you can go thru the Cartrige/Printhead Cleaning from HP Solution Center
Open HP Solution Center
Click on Settings
Click on Printer Toolbox
Click on Clean printheads
Do Intermediate and Prime cleaning depending on the Quality of Printout
If the Issue Persist :
Turn off the Printer
Remove the front access door
Remove the Printheads
Clean the Contact Points ( golden contacts )
If the Issue still
persist, Disconnect the power Cord from back of printer, Press and hold
the OK and CANCEL button and connect the cord back.
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