When printing it says "scanner error." after the

Are you getting a scanner failure error? Turn the printer off, open the scanner cover and turn printer on and see if the scanner moves or the light comes on. If it does not then likely the scanner has failed.

Sir/Madam

MAKE SURE YOUR BROTHER MACHINE IS THE DEFAULT PRINTER

If the printer driver is not set as "default printer", you can not print. Make sure your Brother machine is set as default printer. If your brother machine is not set as default printer, set it as default printer.

1. Click Apple Menu and choose System preferences..., click Print & Fax, Print & Scan or Printers & Scanners.
2. Choose from pull down menu of "default printer".

DELETE ALL PRINTER JOBS

1. Click Apple Menu and choose System preferences....

2 Click Print & Fax, Print & Scan or Printers & Scanners.


4.

For Mac OS X 10.5 - 10.7 users
Choose the print job (1) and click Delete (2).



CHECK THE PRINTER STATUS

Choose brother machine's icon and click "Open Print Queue..." then check the printer status.

The Resume or Resume printer icon which is surrounded by red lines is displayed in printing when the printer is out of paper or the printer is turned off and on. Click Resume or Resume printer.

For Mac OS X 10.8 or later users




For Mac OS X 10.5 - 10.7 users


If you connect the brother printer via USB cable, the error message The printer is not connected or Offline is displayed on Print Queue when the USB cable is disconnected or the brother printer is turned off. Connect the USB cable and turn the brother machine on.

For Mac OS X 10.8 or later users




For Mac OS X 10.5 - 10.7 users






If the other error message is displayed on Print Queue, check if the LCD display or LED indication of your Brother machine is not showing some error. If an error is displayed, go to the Troubleshooting section and find a solution.


REGISTER THE PRINTER ICON AGAIN

1. Choose your printer icon.
2. Click [-] button to delete the printer icon.

1. Click [+] button to register the printer icon again.

In spite of if you click [+] button, the brother machine is not displayed, then the brother machine is not recognized.

If you use the printer via USB connection, reconnect the USB cable or restart the Macintosh or your brother machine.

For Mac OS X 10.4 users

I Suggest You Go To Official Brother Printer Website For Brother Printer Troubleshoot:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000046/faq002646_001.html?reg=us&c=us&lang=en&prod=mfc5860cn_all

Or

If You still having Problem Then Follow Us For Brother Printer Support

Remove flat bed glass take out optical scanning assembly(detach flat cabl & belt).gently hold the unit & remove bannet of the unit care fully clean the reflecting glasses with ear buds gently. fix it back & clen flat bed glass both surface with glass cleaner fix every thing back,take care of finger prints not to print on glass, check if not resolved replace optical scanner assm.Note:technical skills & patiency required to do this process ..Best of luck

hi there!

if its a scan issue, you may need to uninstall/reinstall hp printer software. or check on the scan bed if the light is coming out when you turn on the printer. check out this link too, this have all the info you need and tech support for that printer:

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=391182

Okay, you need to get the printer utilities that you can download on the company's website and download the printer utility ....... so the web site you'll go to is http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc8460n_all
and follow the steps....

the utility name is " Network Print Software " download that and see if that can repair the error...if you also have scanning errors download " Scanner Resolution Improvement Tool (WIA) "....

Unplug the printer/copier from the main source of electricity, make sure it is a full ink cartridge, wait 10-20 seconds, plug it back in. Sometimes it takes unplugging it from the computer and doing the same.

The only things that can cause a scanner error on this unit is a complete scanner harware failure or the scanner lock. With the unit on lock the transport lock and unlock it a few times quite forcibly. Then leave it in the unlocked position and power off and on again. If the light returns then at his point I think a new printer will be needed.

If the printer cannot print or move any paper, follow these steps to display the Event Log. Otherwise, print the Event Log.

1. Press Menu until INFORMATION MENU appears.
2. Press Item until SHOW EVENT LOG appears. Press Select to show the Event Log.
3. Press - Value + to scroll through the Event Log.
4. Write down the error messages.

If you see a 52.X error then this indicates the following:

0 Laser/Scanner Error
1 Laser/Scanner Startup Error
2 laser/Scanner Rotation Error

ACTION:

1. Press GO. The page containing the error will automatically be reprinted.
2. Turn the printer off, and then turn the printer on.
3. Reseat the cables fort the Laser / Scanner Assembly.
4. Replace the Laser/Scanner Assembly

Hi,

52.x PRINTER ERROR alternates with To continue turn off then on Possible printer control panel error messages 52.0 PRINTER ERROR 52.1 PRINTER ERROR 52.2 PRINTER ERROR Description A temporary printing error occurred. The x can equal one of the following: 0 = Scanner error 1 = Scanner startup error 2 = Scanner rotation error This error can also indicate a problem with the shutter tab on the print cartridge. Action

1. Turn the printer power off, and then turn on the printer power.
2. If the message persists, check the print cartridge for damage.
   1. Verify if the shutter tab on the cartridge is broken or damaged. click on the below link. Shutter tab on the print cartridge
      
3. 1 - Shutter Tab
4. Replace the cartridge if damaged.

If the message continues to persist, then download the printer software based on operating system and reinstall.

HP Laser-Jet 2300d Printer Software


Regards
Chittaranjan

What is the error message? SCANNER ERROR?
If that is what you getting, turn printer off then open scanner cover- on the left hand side there is a toggle log for scanner, position it to unlock then turn printer on then try scanning/copying again.

if your having a different error message pls indicate the exact error that you are getting.