Question about NorStar T7316E Corded Phone

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Locked out of voicemail on T7316E. The code 1020000 says invalid password. Trying to reset the main voicemail and have combined 2 outgoing messages somehow. Need help!

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3 Answers

My MBOX is locked on my T7316E Nortel phone. Also, trying to retrieve messages from home I somehow changed the password and I don't know what it is.


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you your mailbox extension

Apr 25, 2011 | Nortel T7316E 2-Line Corded Phone

1 Answer

We have a Nortel Networks system T7316. One phone has the mailbox locked out and says contact admin. I have tried the 120000 code and it is invalid. What else can I try?


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.



So in other words, try 1020000, 10020000, 120000

Feb 24, 2011 | NorStar T7316E Corded Phone

1 Answer

T7316E Corded Phone (nt8b27jaab): I cannot log into system administration to change ...


Try this:
Press "Feature 985" which will display the voicemail extension #. Dial 9, and you will be prompted for a password. Press "RESETSMPSWD". Then log in with the 1020000.
Good Luck!

May 18, 2010 | NorStar T7316E Corded Phone

2 Answers

I am locked out of my admin mailbox on my nortel nt8b26aabl phone, when i use feature 983 and then password 102000, it says invalid password.???


to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Dec 11, 2009 | NorStar T7316E Corded Phone

1 Answer

Nortel Voicemail Reset Password Problem


You have to make sure this is the wright mail box for that local The mail box should be the same as the local.From the main set press feature 983 password
120000 for 2 digit locals , 1020000 for 3 digit locals etc then press mbox press chg enter mbox no. next password press reset this will take in back to 0000 as mailbox password.

Nov 19, 2009 | NorStar T7316E Corded Phone

1 Answer

Delete Voicemail


to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Sep 28, 2009 | NorStar M7310 Corded Phone

2 Answers

T7316E Voicemail Password Issues


Feature 983
password is: 1020000 (if you use 3 difit extensions)
OR
120000 (if you have 2 digit extensions)

Jul 09, 2009 | Nortel T7316E 2-Line Corded Phone

1 Answer

My voicemail on my nortel platinum is locked


You need to reset the password .
Feature 983
enter 1020000 as the password if you have a 3 digit extension number or enter 120000 if you have a 2 digit extension
next press the button under the screen with the heading of m box or mail box
next your options are add delete or change
press change .
next enter mail box number
the next step will be to press the reset button
after re-setting the password press the release button . Now open your mail box and enter the default password 0000

Jun 05, 2009 | Nortel T7316E 2-Line Corded Phone

1 Answer

Voicemail Lockout


Press the feature button then 983 enter 120000 as your password, if that doesn't work try a combination of 1020000, 10020000, etc... Enter the mailbox ext (The phone ext) hit reset and the password will be reset to 0000. You will be forced to change the password after you log into your mailbox again.

May 27, 2008 | NorStar T7316E Corded Phone

1 Answer

NorStar T7316E Corded Phone Problem - mailbox locked


You will need to dial into the system admin of the voicemail
Feature 983
the password is dependant on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

Dec 19, 2007 | NorStar T7316E Corded Phone

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