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One of the cells of the battery seems to be bad. Though you charge it, and it shows full charge, but at the time of using the throttle the kinetic power is not there. I recommend that you take the battery to battery ware house so they can confirm the problem. If the problem is not with the battery then the issue is with the circuitry, but most likely it is the cranking power of the battery, though it is fully charged, but it get exhausted right away..
you may have got some of the electrics wet, if so it should dry and be fine, if not then we need to know how many light segments are lit, and how many flashes.
11 miles on full charged new batteries, this is approximately as condition change max distance, like you weight, if you are going uphill, how even the ground is etc. if you need more you could get a spare battery pack for it, and swap them over when needed. but remember to keep them charged even when not in use once a week is the best way to keep them in good shape.
make sure battery cables are secure at battery terminals and clean.how old are the batteries.If the batteries run down fast they are no good.a good way to test them is put scooter against some thing solid and go forward.If the battery indicator drops to o the batteries are no good.It takes about 10 hours to charge the batteries
Could be - I would take the scooter or battery to a car store and they will load check the battery - That is, they will cause the battery to do work, and measure the voltage. Measuring volts while the battery is at rest will indicate full voltage. That would be a flawed test.
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