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We experienced a power out as a result of a earthquake. To date, I am been unable to use my microwave and keep getting E1. The touchpad remains frozen, therefore, I cannot use it. I have unplugged several times, but, no luck. Can you help?
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Nov. 20, 2020 - Yes, this is a system protection fault. The components attached to the main board are checked by the main board when a microwave is in use.
1 answer · Top answer: Thank you! Have a great weekend.
this code normally means defective keypads. test it and replace if necessary, follow this steps . God bless you
Controller is confused
A power surge or random non-reproducible action of the universe may have resulted in the controller's program ending up in an infinite loop. Pull the plug for a minute or two to reset it.
Defective Interlock switches
This can result in the controller thinking the door is open and ignoring you.
Cleaning
Cleaning solutions (spray cleaner) may have gotten inside and shorted out the touchpad or controller. If this happens remove the touchpad, let it air dry for a few days, and then attach it back on the microwave
you must try this:God bless you If you are unable to adjust the power level, there may be a defective triac or a problem with the circuit board.
Controller is confusedA
power surge or random non-reproducible action of the universe may have
resulted in the controller's program ending up in an infinite loop. Pull
the plug for a minute or two to reset it.
Defective Interlock switchesThis can result in the controller thinking the door is open and ignoring you.
CleaningCleaning
solutions (spray cleaner) may have gotten inside and shorted out the
touchpad or controller. If this happens remove the touchpad, let it air
dry for a few days, and then attach it back on the microwave.
Controller is confusedA
power surge or random non-reproducible action of the universe may have
resulted in the controller's program ending up in an infinite loop. Pull
the plug for a minute or two to reset it.
Defective Interlock switchesThis can result in the controller thinking the door is open and ignoring you.
CleaningCleaning
solutions (spray cleaner) may have gotten inside and shorted out the
touchpad or controller. If this happens remove the touchpad, let it air
dry for a few days, and then attach it back on the microwave.
please see the troubleshooting chart. God bless you
Controller is confusedA
power surge or random non-reproducible action of the universe may have
resulted in the controller's program ending up in an infinite loop. Pull
the plug for a minute or two to reset it.
Defective Interlock switchesThis can result in the controller thinking the door is open and ignoring you.
CleaningCleaning
solutions (spray cleaner) may have gotten inside and shorted out the
touchpad or controller. If this happens remove the touchpad, let it air
dry for a few days, and then attach it back on the microwave.
follow this steps for troubleshooting and fix it. God bless you
Controller is confusedA
power surge or random non-reproducible action of the universe may have
resulted in the controller's program ending up in an infinite loop. Pull
the plug for a minute or two to reset it.
Defective Interlock switchesThis can result in the controller thinking the door is open and ignoring you.
CleaningCleaning
solutions (spray cleaner) may have gotten inside and shorted out the
touchpad or controller. If this happens remove the touchpad, let it air
dry for a few days, and then attach it back on the microwave.
Controller is confusedA
power surge or random non-reproducible action of the universe may have
resulted in the controller's program ending up in an infinite loop. Pull
the plug for a minute or two to reset it.
Defective Interlock switchesThis can result in the controller thinking the door is open and ignoring you.
CleaningCleaning
solutions (spray cleaner) may have gotten inside and shorted out the
touchpad or controller. If this happens remove the touchpad, let it air
dry for a few days, and then attach it back on the microwave.
Controller is confusedA
power surge or random non-reproducible action of the universe may have
resulted in the controller's program ending up in an infinite loop. Pull
the plug for a minute or two to reset it.
Defective Interlock switchesThis can result in the controller thinking the door is open and ignoring you.
CleaningCleaning
solutions (spray cleaner) may have gotten inside and shorted out the
touchpad or controller. If this happens remove the touchpad, let it air
dry for a few days, and then attach it back on the microwave.
Controller is confusedA
power surge or random non-reproducible action of the universe may have
resulted in the controller's program ending up in an infinite loop. Pull
the plug for a minute or two to reset it.
Defective Interlock switchesThis can result in the controller thinking the door is open and ignoring you.
CleaningCleaning
solutions (spray cleaner) may have gotten inside and shorted out the
touchpad or controller. If this happens remove the touchpad, let it air
dry for a few days, and then attach it back on the microwave.
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