Try these steps to remove the print jobs stuck in the queue. Follow the instructions carefully:
First, you have to stop the Print Spooler. To do this:
1. Click on the Windows logo start button.
2. Go to Control Panel
3. Open Administrative Tools
4. Open Services
5. It will pop-up a Services window. Scroll through the list and look for Print Spooler.
6. Double-click on Print Spooler, and click on the Stop button. Click on Ok button. Set the window aside.
Second, you need to clear the print jobs in the Spool folder. To do this:
1. Click on the Windows logo start button.
2. Type Spool in the Search bar.
3. Open Printers folder
4. Delete all the files in the Printers folder. Close the window.
Third, you have to re-enable the Print Spooler. To do this:
1. Go back to Services window.
2. Double-click on Print Spooler, and click on the Start button. Click on Ok button. Close the Services window. Click on the Windows logo start button. Go to Control Panel and open Printers folder. Refresh the page. That should clear the print queue now.
If it still won't print, make sure to clear the print jobs in the queue again and try to reinstall the software. If you need more assistance, leave a comment and I'll get back to it. Thanks.
SOURCE: printer document in queue will not delete
1. First, try turning printer off and on.
2. Next, on the computer side, this is how you manually clear the printer queue.
1. Go to Start, Control Panel and Administrative Tools. Double click on Services icon.
2. Scroll down to the Print Spooler service and right click on itand select Stop. In order to do this, you need to be logged in asAdministrator. At this point, no one will be able to print anything onany of the printers that are being hosted on this server.
3. Next you need to go to the following directory: C:WINDOWSSystem32spoolPRINTERS.Delete all the files in this folder. This will clear all print queues(it’s a good idea to first make sure there are no other print jobsbeing processed on any of the other printers on the server becausedoing this step will delete those jobs also)
4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!
You can also go to a command prompt and type net stop spooler or net start spooler to start and stop the service.
I hope this helps. If you have more questions, let me know.
SOURCE: Document in queue won't print.
In this case what i would request u to do is:
1. Let the Printer be Connected to the Computer......
2. Click on start then Click on Run or If Windows Vista Type Services.msc Under the Run Window if XP,Under Start Search if Vista.......
3. On that Services Local Window u need to find Print Spooler just Double Click on that and Click on Stop..........
4. Now let that Window still be Open now click on that start Menu Click on Run If XP........
Type in "Spool" and Click Ok...........
5. Double Click on Printers and Delete Each and Every File Inside the Printers Folder...........
6. Now Close this Window and now u will be back to the Print Spooler Window now u can click on Start under the Print Spooler....
Now Try to Print Will Work Fine....................
Good Luck :)
SOURCE: Print queue will not clear after printing
dear sir
this is a typical usb inkjet printer problem
just follow the steps
open notepad
and copy paste
net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler
and save as delete.bat file on desktop
run this file and reboot the machine
and run this file again
now print queue will get cleared
thanks
SOURCE: Document won't delete from printer queue after printed
Have you tried to stop the spooler service in services?
Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side window.
On the left side click stop the service and wait forthe process to stop .Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue then restart the spooler service
Resubmit your new print job.
Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler folder.)
It is located in:
C:\WINDOWS\system32\spool\PRINTERS
Your print job will show 2 files there Example below:
00002.SHD
00002.SPL
Delete the files located in there. There may be several of them depending apon how many print jobs you submitted. You will have to resubmit your print jobs all over again.
Next go back to services window and restart the spooler service
That will definitely fix it.
SOURCE: document stuck in queue and will not delete or print.
Its a common problem. All you have to do is to restart the Print Spooler service and delete the print queue. To restart the service follow the steps: Open Control Panel > Administrative Tools > Services. Now find service named "Print Spooler" and right click over it and select "Restart" to restart the service.
Now open the "Printers and Faxes" folder and try to delete the print queue. Now you will be able to delete the print queue. If applicable you can follow the steps once again if any print queue refuse to get deleted.
Once the print queue is empty, you can print from your printer smoothly.
Cheers!
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