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The best I can find is for a Singer serger p/n 14U64A. You may have gotten the number slightly off. Here is a link to a PDF file that has the users manual for the device.
You can download the user's manual free from the Singer Sewing Machine site, and you can get the parts list--also free--from the same site by putting "parts chart" in the search box, then selecting your model number. It has all the schematics on your machine. Here's the link for the parts list. http://parts.singerco.com/CPpartCharts/14U00/14U64A.pdf
I would call a sewing machine repair shop and ask how much it would cost to have the machine serviced and fixed and then you can decide wether or not it would be worth having the machine fixed or looking for a newer machine...
Even with the tension set correctly this can continue to happen. After consulting Singer about an issue for my wife on another machine - they suggested cleaning the thread guide with "unwaxed" dental floss. Cleared the problem right up on that machine and the Serger. Why everyone assumes that people can't read the manual and that it is the tension is beyond me. The problem is dust (from the thread) that gets into the channel for the thread. Just like when you run clothes through your dryer - lint builds up there too. Anytime you deal with thread, especially cotton, you get cotton fiber build up.
To view the Support Page just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated.
Then type your sewing machine's model number into the empty search box on the lower right hand side of the page and then click on SEARCH.
Unfortunately, this particular manual is only available there in hardcopy form for a purchase price of about $15. Thank you very much and good luck.
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