Cuisinart DCC-1200 Coffee Maker Logo
Posted on Jun 20, 2010
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Cuisinart coffee maker keeps shutting off - Cuisinart DCC-1200 Coffee Maker

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  • Posted on Aug 26, 2010
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There is an "Auto Off" programing capability with this machine that may be the culprit if everything else is working fine. Check the user manual to reset it or disable the feature if it presents a problem.

Randy Constan

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  • Posted on May 11, 2017
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I am an electronics designer by trade, and before that a technician for many decades. We've had this machine or a very similar one (same controls, different color) for at least 8 years, and it began having problems like those described here after a few years of service. We had tried all the sensible non-invasive fixes (cleaning, filters, power resets, etc.) to no avail. Eventually the problem expanded into loss of at least one program function, so at that point I decided to go for broke and take the unit apart, to get to its inner control board. Doing so, for the DIY folks reading, involves removing two screws hiding under rubber sealers under the front area of the lid, which will allow you to pry off the whole top. After that, this allows access to two more screws near the bottom front of the inner area, and two more along the back near the top of where the panel resides. This, then allows the entire front panel to be removed. Following this, you can detach it from the machine by pulling a multi pin PB board connector. Finally, the PC board itself can be fully revealed, front and back, by removing three screws on the PC board side, and the nut on the front panel surrounding the main rotary function select knob.

Now the fun starts. If you examine the board you'll find several jumpers which connect various copper trace conductors on the top side of the board to the bottom. Look closely and you'll see that solder mask surrounding many of these jumpers looks suspiciously like it is preventing perfect connection. What you'll want to do is use a fine jewelers screwdriver to scrape away this solder mask from around any of these jumpers on both sides, and then with a soldering iron, re-heat and re-solder them. Applying some flux will also help make your solder flow well with existing solder, which may be of a different type. Look carefully at all these connections with a magnifier, and go ahead and go any extra miles you can think of to ensure any these connections that were marginal are now likely 100% better. Think of the pain in the neck it was to take apart, and that will inspire you.

You'll note that the switch mechanisms are all very well thought out, and have been designed well. Avoid cleaning any of the contacts associated with the switches though, unless you intend to re-condition them with fresh grease. You can reconnect the PC board to its panel along with the multi-pin PC board connector, and you can plug the unit in half disassembled to give it a basic test, but do NOT engage the BREW heaters until you're fully re-assembled. I had to wonder if steam and moisture were getting in, so I added something to seal the whole perimeter of the panel better before I pressed it back into place. ( I used some black "Shoe Goo" for this, since I know it will make a very good seal, and yet will be flexible enough to allow me to remove the panel if I even need to again.)

Anyway, bottom line, the unit worked flawlessly for several years after this surgery. I did have to repeat the process eventually for some different symptoms, which also proved to be the result of a few of those board link connectors I missed. (Grrr!!!).

In any case, the fact that I've seen so many complaints like this about this machine tells me that I was correct in my suspicions the first time I made this repair. While the internal electronics have many superior design ideas that COULD have resulted in a product that could work endlessly, there definitely is room for improvement when it comes to the side-to-side board connections. I suspect the problem is caused by the PC board flexing due to the fairly extreme temperature changes it must endure on a daily basis. But in any case, this was my solution, and the only one that seemed to make a permanent improvement.

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  • Posted on Dec 27, 2013
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The auto shut off can be programmed to shut off after 1, 2, 3, or 4 hours. There is also an option to shut off after 0 hours. Choose this option, and the auto shut off should be disabled.

  • David Stanford
    David Stanford Dec 13, 2016

    This fix did not work on my unit. It auto turned off right after the brew end cycle beep

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  • Posted on Jun 20, 2010
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Mcdevito75 here, Unit may need to be cleaned as water used to brew coffee leaves deposits in the brewing hoples, refer to the owner maual for cleaning the coffee maker.

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  • Posted on Dec 13, 2016
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I did a couple of vinegar cleanings and only temporarily helped but when i rooted around at the bottom of the water tank and filter side i pulled out all kinds of black soot and debris using a paper towel at end of a probe. That had to help i was thinking and so far no random shut offs.

3 Related Answers

Anonymous

  • 85 Answers
  • Posted on Jul 08, 2009

SOURCE: self clean light keeps blinking

Hello guindonlm,
I recently had this similar problem. Try the following.
Your described problem may be one of two problems. Let's start with the easier solution first. In the DCC 1200 there is a filter "stick or column" in the left rear. Pull it out and remove the clogged carbon filter(s) that are in there. Shine a light into the receptacle and remove the debris in the bottom. It is likely that this is causing the problem with you machine needing to be started on multiple times. See if this solution works. If it does, you might run 8 cups of water and 4 cups of vinegar through to help decalcify the units plumbing. Do this once or twice and then rinse with at least one pot run-through of clean water. If this works then you are good to go.
Next, if this does not solve your problem we can do the following: unplug the unit and lay it on its back. You will need a #10 torx driver (hardware store if you don't have one) to remove the bottom cover plate. There are 4 torx screws holding it on. When removed, you will find 2 orange hoses. Carefully attempt to remove the left hose without splitting. I used a eyeglas screwdriver to loosen it up. If it splits, just cut off the split and stretch it to reconnect when time comes. As you look into the hose you will find a little black valve inside as well a some gunk. Clean it all out with a fine wire as best you can. Rinse well. Attempt to reconnect the hose back onto the pipe. Slip the pipe clamp back into place. Replace the cover and screws and you should be good to go again. This is not as daunting as it may seem. You can do it. :o) Good luck! If this answer helps, please leave positive feedback for me. Much appreciated. Regards, NormanZ

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cwmowery

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  • Posted on Mar 27, 2010

SOURCE: my 12 cup cuisinart coffee pot keeps shutting off

I have the same pot except for the 10 cup model, and it has been doing the same thing. I realized that I have never changed the charcoal filter inside, and I believe that may have been the problem. I removed the filter, ran vinegar through the pot several times as well as cleaned some nasty looking scum out of the water reservoir. I ran 3 pots of water after that. The problem has not recurred so far. I think it may be fixed although time will tell for certain.

Anonymous

  • 1 Answer
  • Posted on Jun 16, 2010

SOURCE: the heater plate on cuisinart cbc-1600 coffee

Called the company and the representative told me that on the CBC 1600 series, it is intentially designed to turn off the hot plate after brewing because the stainless steel carafe will keep the coffee hot. If you are experiencing poor heating, her suggestion was to preheat the pot with really hot water before putting it under the basket. I can't help wondering if they have turned a bug into a feature

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Coffee maker shuts off too soon after brewing.

Hello FloydBob, The Cuisinart DCC-1200 has the ability to program the auto-off function that keeps your coffee warmer plate on after brewing is complete.

The unit lets you select the time increments from zero up to 4 hours.

See page 6 of the attached manual for the full instructions for reprogramming the coffee maker.

To program the Variable Auto Off:
1. Turn the FUNCTION KNOB to the “Auto Off”
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for 2 seconds. The clock display will start
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I figured you might also like to have a complete instruction/owners manual so you can have access for any other questions you might have about your coffee maker, in the future.

http://www.cuisinart.com/share/pdf/manuals/dcc-1200.pdf

I hope you find this Very Helpful and best regards!
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Turn the function knob to Auto Off
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Make sure all baskets are in proper place – especially if unit is beeping.
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Unplug for LONGER THAN 15 full minutes to reset.
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Clean with vinger/water first before giving up

You have not missed anything. Unplugging for longer than 16 minutes (has 15-minute memory) is the only troubleshooting you can perform. Call Cuisinart to find out if you are still in warranty. All electronics have a failure rate. Cuisinart's is acceptably low, but their coffee makers are the least reliable of all their products. The basic problem with electronic coffee makers is that coffee makers produce high heat, and high heat kills electronics and melts plastic. At least Cuisinart has a 3-year warranty - higher than the industry standard.

Let me put it another way. All coffee makers have a high failure rate. As many Cuisinart coffee makers that break down, the non-Grind-and-Brews still have a 91 rating from Consumer Reports. Consumer Reports doesn't give ANYTHING a 91 rating. A lot break, but you probably won't fare much better by switching to a different brand. The problem with a Cuisinart breaking down is that an expensive unit broke down - you wouldn't be upset if your $15 Mr. Coffee broke every year. The law of averages is on your side - a 2nd Cuisinart will probably last longer.

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hi

check your settings, or maybe you have defective thermostat...

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Brews most of the water than stops and shuts itself off

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Run 2 cups distilled white vinegar and 2 cups water through the system - brew it like it was regular coffee. Then run plain water through the coffemaker to rinse the vinegar out and make sure the decalcification was successful. Repeat as needed. Don't forget to remove the charcoal water filters first.

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You have not missed anything. Unplugging for longer than 16 minutes (has 15-minute memory) is the only troubleshooting you can perform. Call Cuisinart to find out if you are still in warranty. Serial number is engraved onto the very bottom of the coffee maker - hard to read. All electronics have a failure rate. Cuisinart's is acceptably low, but their coffee makers are the least reliable of all their products. The basic problem with electronic coffee makers is that coffee makers produce high heat, and high heat kills electronics and melts plastic. At least Cuisinart has a 3-year warranty - higher than the industry standard.

Let me put it another way. All coffee makers have a high failure rate. As many Cuisinart coffee makers that break down, the non-Grind-and-Brews still have a 91 rating from Consumer Reports. Consumer Reports doesn't give ANYTHING a 91 rating. A lot break, but you probably won't fare much better by switching to a different brand. The problem with a Cuisinart breaking down is that an expensive unit broke down - you wouldn't be upset if your $15 Mr. Coffee broke every year. The law of averages is on your side - a 2nd Cuisinart will probably last longer.

-Tha Mp3 Doctor
PS: The DGB-550BK is better
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