Dell 948 All-In-One InkJet Printer Logo

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Posted on Jun 18, 2010

My black ink cartridge was low, I replaced it and now the printer won't recognise that there is a new cartridge in the machine.

2 Related Answers

Anonymous

  • 1447 Answers
  • Posted on Apr 23, 2008

SOURCE: Black stopped printing out. Dell 922 all-in-one ink jet.

Did you already run the head cleaning cycle from the utility?

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Anonymous

  • 1561 Answers
  • Posted on Dec 24, 2009

SOURCE: message says printer ink low. left cartridge in

You need to carry out alignment to correct the left cartridge, go to the setup on the printer, under maintenance, you will see align cartridge,perform this exercise to align the black and color cartridge and see if it will still prompt this message.

Compliments and wish you best of luck

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This will either be because your printer is having trouble recognising the cartridges or warning of low ink because the cartridges have been refilled. Connect a computer to the printer and it will hopefully give you more info.

If your printer cannot recognise the cartridges try wiping the contacts on the front of the cartridges and re-installing. If your printer still doesn't recognise the ink cartridges then sadly they will need replacing.

If it is just a low ink warning then carry on printing untill the printer thinks the cartridges are empty and prevents you from printing. You can them get around this message by pressing the stop/reset/resume button for 5 seconds and continue printing. More information on this can be found here: http://www.refreshcartridges.co.uk/igloo/the-infamous-canon-resumestopreset-button/

Hope this helps.
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