The drain tube in back of the freezer freezes up so that the water can not go down the tube but instead drips to the bottom of the refrigerator where it lays.

The drain hole is blocked, so water is not drain and getting freezed, and then melting and it leaks.--------the drain is stopped up ,, remove the inside back panel inside the freezer and pour hot water into the troft under the coil in the back and flush the drain ,, once water runs though the drain hole then put the panel back in and it will be fine.
------------------ The drain tube is located below the pan below the fins at the rear of your freezer. The drain tube has a trap (s-shaped curve) to prevent air flow out of the freezer. The problem is that water gets in this tube and freezes. You can take the sheet metal cover off the back, get a turkey baster and flexible tube, and continuously flush hot water.this will clear the clog.--------- Thanks.

I have a Whirlpool Top-mount refrigerator. Whirlpool also manufactures many of the Kenmore refrigerators.

A few weeks ago I noticed a puddle of water on the top right shelf in the refrigerator section. I figured out that it must be the water that forms during the defrost cycle and normally drains down through a tube in the back into an evaporator tray beneath the refrigerator. Something was preventing the water from draining away and instead it was dripping through the overflow holes from the freezer into the refrigerator section.

I emptied the freezer and took off the back panel. It actually wouldn't come off at first because all the water beneath the defrost heater which should have been draining out the drain hole was frozen into one solid block of ice. I used a hair dryer to melt the ice (took a while - be patient) and then took off the panel.

To melt all the rest of the ice in the drain tube I used the hair dryer. To clear out the ice in the drain tube, I used a turkey baster and kept putting down hot water until I heard water making it down to the evaporator tray beneath the refrigerator.

The following mod is "try at your own risk" (I wouldn't do this if you still have warranty coverage - call a tech instead):
I made this modification to prevent the problem from recurring (at least that's the hope): Wrapped a piece of wire (unbent a large paper clip) around the defrost cycle heater and stuck it into the drain hole. The theory is that the wire will heat up every time the defrost cycle runs and will keep the drain hole from freezing shut.

One thing I noticed during this repair concerns the drip pan beneath the defrost heater in the freezer (this is the pan that collects the water that is melted off the coils during defrosting). The drip pan does not seem to be angled properly so that the water will drain normally towards the drain hole. I guess water could remain behind then freeze later. I reported this to Whirlpool.

The freezer drain is cloged.Drain is in the bottom of the freezer floor in the back you may have to remove back panel. Run wire or somthing down drain tube to clear clog.

The problem is the drain is clogged. Remove the back panel in your freezer and at the bottom of the evaporator coil you will see a hole about ½” in diameter this is the drain tube. You might need to use some warm water to melt the ice and then run a wire being very careful not to puncture the hose and run it down the tube to free up the drain. This tube travel down to the bottom of your refrigerator to a pan sometimes located on top of the compressor or somewhere else down there. It collects the water there to evaporate. You can enter your model # at www.appliancehelponline.com for a diagram or illustration of your refrigerator. Not all models are available.

The problem is the drain is clogged. Remove the back panel in your freezer and at the bottom of the evaporator coil you will see a hole about ½” in diameter this is the drain tube. You might need to use some warm water to melt the ice and then run a wire being very careful not to puncture the hose and run it down the tube to free up the drain. This tube travel down to the bottom of your refrigerator to a pan sometimes located on top of the compressor or somewhere else down there. It collects the water there to evaporate. You can enter your model # at www.appliancehelponline.com for a diagram or illustration of your refrigerator. Not all models are available.

The tube is located in the bottom of the freezer compartment under the coils. To access it, remove the back panel and then the floor of the freezer. Remove all of the ice. Melt the ice that is clogging your drain tube. You should see the drain tube somewhere along the bottom of the back wall. I use my wife's hair dryer or hot water when I do this to my refrigerator.

No water in the drip pan, water in the refrigerator - this is a classic case of defrost drain issues. If your unit has a little drip cup at the back of the refrigerator (inside) you will notice a hole above it, this is the drain coming from the freezer - When defrost cycle kicks in the heating element melts the frost on the evap coils above it and water drips through the hole and inside your cup in your refrigerator - then it should drain through a tube that extends to the back of your refrgierator through a hole, from there water drips down the drain tube down the pan at the bottom above the compressor so it can later be evaporated with the heat.

What you have is a plugged drain tube - water drips in your cup and overflows down the back of your refrigerator - if you are able to remove this cup and tube, pass a long wire down the drain line to dislodge any debris or whatever is blocking the line - clean your cup and also check for any debris. Also at the back of your freezer panel look for any debris or obstruction to the drain, causing water to back up and leak elsewhere. Once all this is checked, and you put back the cup, water should flow normally and drain fast enough through the drain tube.

good luck

Hello, this sounds like you have a blockage in the drain tube, remove panel back of freezer..you may see ice build up...melt ice with hair dryer/heat gun...you will see a pan below evaporator...melt ice in pan...dry water up in pan with paper towel...now you should see a hole in pan that leads to drain tube...pour some hot water in pan..wait a couple minutes..mop up water and repeat this step 2-3 times....once you have done this find some flexible curatain wire or electrical wire..poke down the hole until you see the water drain..now it is clear..put back panel back and you are good to go. The reason you see water in the fridge is because the water has been leaking down the vent instead of the drain hole...If you need any further assistance please feel free to comment again. good luck! P.s Please don't forget to rate my solution thanks!

Your drain line is frozen. Ice thawed by the heater in the freezer normally drains down a tube into a pan on top of the compressor, where it evaporates from compressor heat. If the drain freezes the water runs into the freezer bottom instead of the tube then into your fridge. To solve this remove everything from your freezer and remove the access panel in the back or bottom depending on your model of fridge. Turn off or unplug the appliance. Upon removing the panel(s). you will likely see that the bottom of the freezer is full of ice. Use a hair dryer or heat gun to thaw ice and remove. In the very back bottom you will uncover the drainhole. I usually use very hot water and a shop vac to thaw the drain hole. When you finally clear it you will hear water running into the pan on top of the compressor. Somethimes it takes a lot of hot water to clear the drain. Hope this helps!

sounds like you have a clogged defrost drain tube. removing back panel of freezer will give you acess to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somwhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials works awesome, after you clear it and all water drain down tube wrap a piece of solid copper wirearound the heater( black calrod heater right above the drain trough) and stick it in the whole maybe an inch or so. now everythime the heater comes on to defrost it will prevent the hole from freezing over