Hello,
If you are trying to play a file and it shows palyback failed.
this simply means there is a problem with the file you are about to play.
Most likely, the file is not supported by the phone.
Try to check the format of the file, and see the kind of files the phone supports.
If it is a file you have played before and refuses to play again, then the file has a viru.
All you have to do is delete the file and try to install it back from its source.
take care
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